The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

CPanel DNS Problem.

Discussion in 'Bind / DNS / Nameserver Issues' started by Ziraw, May 2, 2009.

  1. Ziraw

    Ziraw Registered

    Joined:
    Apr 30, 2009
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    I don't know if this is the right place to put my problem.

    I have cPanel installed on a computer, well... I've set the nameservers on a domain to work with my cPanel. The domain is working correctly, I can access the website and everything else. But some people in some countries as Costa Rica or Uruguay on South America can not acces the web site http://antares-ro.com/ but they can access the website with this address http://64.56.64.12/~antares/

    If someone could help I would be very grateful.
     
  2. cPanelCory

    cPanelCory Developer - cPanel Security Team
    Staff Member

    Joined:
    Jan 18, 2008
    Messages:
    69
    Likes Received:
    5
    Trophy Points:
    8
    Location:
    Houston
    cPanel Access Level:
    Root Administrator
    Can you ask these users having problems what DNS servers they are using? It is possible the ISP's name servers in those countries are not resolving correctly. You may also ask them to change their resolvers to '4.2.2.2' and see if they can reach you then, for testing/confirmation.

    If you can get that info post the name servers/IPs they are using for resolving/DNS and we can possibly test them. (It's possible that they won't allow recursion for hosts outside of their respective countries)

    Thanks!
     
  3. bin_asc

    bin_asc Well-Known Member

    Joined:
    Jul 18, 2005
    Messages:
    280
    Likes Received:
    0
    Trophy Points:
    16
    Did you recently add the domain ? As it could be propagation that`s causing this.
     
  4. Ziraw

    Ziraw Registered

    Joined:
    Apr 30, 2009
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Thanks bin_asc it was DNS propagation.

    Thanks a lot.
     
  5. PlatinumServerM

    PlatinumServerM Well-Known Member
    PartnerNOC

    Joined:
    Jul 10, 2005
    Messages:
    397
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    New Jersey, USA
    cPanel Access Level:
    Root Administrator
Loading...

Share This Page