SOLVED cPanel does not open like this

Larkolag

Active Member
May 22, 2017
35
1
8
Trabzon
cPanel Access Level
Root Administrator
Twitter
When I enter cPanel, it stays in the following form, why can not it open?
- Removed -

cPanel has made an update everywhere on the server is broken how this is happening to friends.

normally we have no problems but now these problems are coming out every day a different problem.
 
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Larkolag

Active Member
May 22, 2017
35
1
8
Trabzon
cPanel Access Level
Root Administrator
Twitter
[QUOTE = "Infopro, posta: 2485575, üye: 10864"] Bu ekran görüntüsü (şimdi kaldırıldı, mesajlarınıza resim ekleyiniz) özel bir stil gösteriyor.

Hesabı, açtığı gibi açılıp açılmadığını görmek için Paper Lantern'ı kullanacak şekilde ayarlayın. [/ QUOTE]
Okay thanks I tried to change the theme but the other themes do not appear
 

Infopro

Well-Known Member
May 20, 2003
17,113
513
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
We might assume changing styles is disabled in the Features list for this account's Package. Or, the style you've installed is so broken the option isn't showing for that reason. Under the username top right corner of that style, is there an option showing to:
Change Style
 

Larkolag

Active Member
May 22, 2017
35
1
8
Trabzon
cPanel Access Level
Root Administrator
Twitter
We might assume changing styles is disabled in the Features list for this account's Package. Or, the style you've installed is so broken the option isn't showing for that reason. Under the username top right corner of that style, is there an option showing to:
Change Style
No, the style is not changed, there are no other styles, so it looks like it has been erased.
 
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Larkolag

Active Member
May 22, 2017
35
1
8
Trabzon
cPanel Access Level
Root Administrator
Twitter
Your response is unclear to me. If there is no option to "Change Style" you might check to see if the option is enabled for the Feature List your cPanel account Package uses, here, in WebHost Manager:
the part you mentioned is active: screenshot-1
in this section theme changing area: screenshot-2
Screenshot_1.png
Screenshot_2.png
 
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Larkolag

Active Member
May 22, 2017
35
1
8
Trabzon
cPanel Access Level
Root Administrator
Twitter
Is the Package that account is on, set to use Paper Lantern?
WebHost Manager »Packages »Edit a Package
I have been using this server for months after updating this problem to new. I have hundreds of hosting, and I have to choose one theme for all of them. What a nonsense Normally this error did not exist What could be the reason why it was new?

i am not sure that this problem is related to the theme cPanel does not open cPanel when it encounters this error when the customer enters cPanel.
I have posted a support note in this regard last night, but it still does not answer your support team.
I do not use trial licenses why are they responding so late?
 

Infopro

Well-Known Member
May 20, 2003
17,113
513
613
Pennsylvania
cPanel Access Level
Root Administrator
Twitter
I have been using this server for months after updating this problem to new. I have hundreds of hosting, and I have to choose one theme for all of them. What a nonsense Normally this error did not exist What could be the reason why it was new?
This sort of thing can happen when you're using a custom style, as you are. As cPanel updates its code, your custom style needs to be updated as well over time to work with that new code properly.
i am not sure that this problem is related to the theme cPanel does not open cPanel when it encounters this error when the customer enters cPanel.
I have posted a support note in this regard last night, but it still does not answer your support team.
I do not use trial licenses why are they responding so late?
Assuming you mean here that you've opened a ticket directly to cPanel Technical Support, please post the ticket ID here and I'll look into it for you a bit closer.
 
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