kennysamuerto

Member
May 20, 2009
7
0
51
Hello,

I meet a very serious problem. cPanel fails to start, because it gives me many errors PERL:

Code:
Starting cpanel:
IO.pm did not return a true value at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Handle.pm line 266.
BEGIN failed--compilation aborted at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/IO/Handle.pm line 266.
Compilation failed in require at /usr/local/cpanel/Cpanel/SafeRun/Object.pm line 14.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/SafeRun/Object.pm line 14.
Compilation failed in require at /usr/local/cpanel/Cpanel/PsParser.pm line 14.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/PsParser.pm line 14.
Compilation failed in require at /usr/local/cpanel/Cpanel/Kill.pm line 14.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Kill.pm line 14.
Compilation failed in require at /usr/local/cpanel/etc/init/startup line 8.
BEGIN failed--compilation aborted at /usr/local/cpanel/etc/init/startup line 8.

I tried to send a technical consultation ticket, but when I try to do, it returns me an error, also PERL.

Code:
Cpanel::POSIX::Tiny object version 1.1 does not match $Cpanel::POSIX::Tiny::VERSION 1.2.
So I find it impossible to consult with technicians to address it.

Can you help me?

Thank you so much
 

kennysamuerto

Member
May 20, 2009
7
0
51
What is your cPanel & WHM version number?

Have you tried opening a ticket directly at cPanel Customer Portal ?
It is the 11.50 if I remember correctly.

I have opened a ticket to Customer Service (7301045), I have not done it to support, because I can not get the identification number, but the Customer Service takes a while to respond :(

If I could open a support ticket, buy the priority support because not only can not access cPanel, but the mail does not work, I think, for the same reason of failure of PERL.
 
Last edited by a moderator:

kennysamuerto

Member
May 20, 2009
7
0
51
To provide customers mail service while serving our ticket cPanel, Does anyone know how to disable spamd (SpamAssassin) from SSH?

To be active but not started, not send or receive e due to the failure of cPanel Perl binary.

Cheers
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,908
2,218
463
Hello :)

To update, the issue stemmed from a lack of available disk space on the system. Updating the system packages via YUM and forcing a cPanel update after ensuring the server was not at it's disk space limit addressed the issue.

Thank you.