Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

cpanel.domain.com doesn't work

Discussion in 'General Discussion' started by PatrickVeenstra, Jul 9, 2014.

  1. PatrickVeenstra

    PatrickVeenstra Well-Known Member

    Joined:
    Feb 12, 2012
    Messages:
    146
    Likes Received:
    3
    Trophy Points:
    68
    Location:
    Barcelona
    cPanel Access Level:
    Root Administrator
    I've just moved from one server to another, and used cpmove files to restore de accounts. For some reason cpanel.myaccount.com doesn't work anymore. www.myaccount.com/cpanel does work.

    Is there any script to auto-fix this issue for all accounts or how can I fix this issue manually?

    I've tried this:
    # /scripts/rebuildhttpdconf
    info [rebuildhttpdconf] Missing owner for domain servername.mydomain.eu, force lookup to root
    Built /usr/local/apache/conf/httpd.conf OK
    # /scripts/restartsrv_httpd

    but nothing changed.
     
    #1 PatrickVeenstra, Jul 9, 2014
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,571
    Likes Received:
    439
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Check to see if the proxy settings are enabled:
    Home » Server Configuration » Tweak Settings, Domains tab
    You might check the Redirection tab there also to be sure those settings are how you wish.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, Jul 9, 2014
  3. PatrickVeenstra

    PatrickVeenstra Well-Known Member

    Joined:
    Feb 12, 2012
    Messages:
    146
    Likes Received:
    3
    Trophy Points:
    68
    Location:
    Barcelona
    cPanel Access Level:
    Root Administrator
    Looks fine to me:
    ---------------------------------------
    Proxy subdomains ON
    Proxy subdomain creation ON
    Proxy subdomain override ON
    Overwrite custom A records used for proxy subdomains OFF
    ---------------------------------------
    Always redirect to SSL OFF
    Non-SSL redirect destination Origin Domain Name (default)
    SSL redirect destination SSL Certificate Name (default)
     
    #3 PatrickVeenstra, Jul 9, 2014
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,435
    Likes Received:
    1,961
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Feel free to open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Aug 7, 2014
  5. PatrickVeenstra

    PatrickVeenstra Well-Known Member

    Joined:
    Feb 12, 2012
    Messages:
    146
    Likes Received:
    3
    Trophy Points:
    68
    Location:
    Barcelona
    cPanel Access Level:
    Root Administrator
    Done, reqeust ID: 5316015 (that typo is on your site, I've done a copy-paste)
     
    #5 PatrickVeenstra, Aug 8, 2014
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,571
    Likes Received:
    439
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Thanks for mentioning the typo, I'll report it for you. I'm not able to reproduce your steps exactly to find it myself though. Opening a ticket I see it like this:
    Your Request id is: xxxxxxxx
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 Infopro, Aug 8, 2014
  7. PatrickVeenstra

    PatrickVeenstra Well-Known Member

    Joined:
    Feb 12, 2012
    Messages:
    146
    Likes Received:
    3
    Trophy Points:
    68
    Location:
    Barcelona
    cPanel Access Level:
    Root Administrator
    Maybe it only affects the Spanish interface? I don't really remember the typo. I only saw it when pasting the number here. If you wish, I can open another ticket to confirm the typo and take a screenshot.
     
    #7 PatrickVeenstra, Aug 8, 2014
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,571
    Likes Received:
    439
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    If you wish, yes please do. Title the ticket, For Infopro. I'll grab it and close it when I see it.

    Thanks!
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #8 Infopro, Aug 8, 2014
  9. PatrickVeenstra

    PatrickVeenstra Well-Known Member

    Joined:
    Feb 12, 2012
    Messages:
    146
    Likes Received:
    3
    Trophy Points:
    68
    Location:
    Barcelona
    cPanel Access Level:
    Root Administrator
    La identificación de su solicitud (Reqeust ID) es: 5316891. cpanel-typo.png

    edit: I've already closed the ticket.
     
    #9 PatrickVeenstra, Aug 8, 2014
    Last edited: Aug 8, 2014
  10. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,571
    Likes Received:
    439
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Thank you for the update, much appreciated.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #10 Infopro, Aug 8, 2014
  11. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,435
    Likes Received:
    1,961
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    To update, the "Proxy" module for Apache was not selected in the EasyApache build profile. The issue was resolved by enabling this module and rebuilding Apache through EasyApache.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #11 cPanelMichael, Aug 12, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - cpanel domain doesn't
  1. MrCanada

    Why doesn't SSL cover webmail, mail, cpanel, whm subdomains?

    MrCanada, Jan 29, 2018, in forum: General Discussion
    Replies:
    5
    Views:
    1,467
    jamiepenner
    Feb 21, 2018
  2. georget777

    SOLVED cpanel.mydomain doesn't work

    georget777, Mar 30, 2017, in forum: General Discussion
    Replies:
    7
    Views:
    1,055
    cPanelMichael
    Mar 31, 2017
  3. Matthew Marsandi

    SOLVED cpanel.domain.com:2087 SSL cert warning

    Matthew Marsandi, Nov 14, 2018, in forum: Security
    Replies:
    5
    Views:
    145
    cPanelMichael
    Nov 15, 2018
  4. Markif

    SOLVED [CPANEL-24027] v76.0.6 new domain interface : how to remove from user

    Markif, Nov 13, 2018, in forum: User Experience
    Replies:
    2
    Views:
    240
    cPanelMichael
    Nov 30, 2018
  5. krispilo

    SOLVED [CPANEL-23803] AutoSSL "No document root exists for the domain" errors since whm v76

    krispilo, Nov 9, 2018, in forum: Security
    Replies:
    14
    Views:
    415
    Dave Braddock
    Nov 14, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice