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cpanel.domain.com doesn't work

Discussion in 'General Discussion' started by PatrickVeenstra, Jul 9, 2014.

  1. PatrickVeenstra

    PatrickVeenstra Well-Known Member

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    I've just moved from one server to another, and used cpmove files to restore de accounts. For some reason cpanel.myaccount.com doesn't work anymore. www.myaccount.com/cpanel does work.

    Is there any script to auto-fix this issue for all accounts or how can I fix this issue manually?

    I've tried this:
    # /scripts/rebuildhttpdconf
    info [rebuildhttpdconf] Missing owner for domain servername.mydomain.eu, force lookup to root
    Built /usr/local/apache/conf/httpd.conf OK
    # /scripts/restartsrv_httpd

    but nothing changed.
     
    #1 PatrickVeenstra, Jul 9, 2014
  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Twitter:
    Check to see if the proxy settings are enabled:
    Home » Server Configuration » Tweak Settings, Domains tab
    You might check the Redirection tab there also to be sure those settings are how you wish.
     
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    #2 Infopro, Jul 9, 2014
  3. PatrickVeenstra

    PatrickVeenstra Well-Known Member

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    Looks fine to me:
    ---------------------------------------
    Proxy subdomains ON
    Proxy subdomain creation ON
    Proxy subdomain override ON
    Overwrite custom A records used for proxy subdomains OFF
    ---------------------------------------
    Always redirect to SSL OFF
    Non-SSL redirect destination Origin Domain Name (default)
    SSL redirect destination SSL Certificate Name (default)
     
    #3 PatrickVeenstra, Jul 9, 2014
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Feel free to open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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    #4 cPanelMichael, Aug 7, 2014
  5. PatrickVeenstra

    PatrickVeenstra Well-Known Member

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    Done, reqeust ID: 5316015 (that typo is on your site, I've done a copy-paste)
     
    #5 PatrickVeenstra, Aug 8, 2014
  6. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Thanks for mentioning the typo, I'll report it for you. I'm not able to reproduce your steps exactly to find it myself though. Opening a ticket I see it like this:
    Your Request id is: xxxxxxxx
     
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    #6 Infopro, Aug 8, 2014
  7. PatrickVeenstra

    PatrickVeenstra Well-Known Member

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    Maybe it only affects the Spanish interface? I don't really remember the typo. I only saw it when pasting the number here. If you wish, I can open another ticket to confirm the typo and take a screenshot.
     
    #7 PatrickVeenstra, Aug 8, 2014
  8. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    If you wish, yes please do. Title the ticket, For Infopro. I'll grab it and close it when I see it.

    Thanks!
     
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    #8 Infopro, Aug 8, 2014
  9. PatrickVeenstra

    PatrickVeenstra Well-Known Member

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    La identificación de su solicitud (Reqeust ID) es: 5316891. cpanel-typo.png

    edit: I've already closed the ticket.
     
    #9 PatrickVeenstra, Aug 8, 2014
    Last edited: Aug 8, 2014
  10. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Thank you for the update, much appreciated.
     
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    #10 Infopro, Aug 8, 2014
  11. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    To update, the "Proxy" module for Apache was not selected in the EasyApache build profile. The issue was resolved by enabling this module and rebuilding Apache through EasyApache.

    Thank you.
     
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    #11 cPanelMichael, Aug 12, 2014
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