cpanel.domain.com doesn't work

[PatrickVeenstra]

I've just moved from one server to another, and used cpmove files to restore de accounts. For some reason cpanel.myaccount.com doesn't work anymore. www.myaccount.com/cpanel does work.

Is there any script to auto-fix this issue for all accounts or how can I fix this issue manually?

I've tried this:
# /scripts/rebuildhttpdconf
info [rebuildhttpdconf] Missing owner for domain servername.mydomain.eu, force lookup to root
Built /usr/local/apache/conf/httpd.conf OK
# /scripts/restartsrv_httpd

but nothing changed.

 

[Infopro]

Check to see if the proxy settings are enabled:
Home » Server Configuration » Tweak Settings, Domains tab
You might check the Redirection tab there also to be sure those settings are how you wish.

 

[PatrickVeenstra]

Looks fine to me:
---------------------------------------
Proxy subdomains ON
Proxy subdomain creation ON
Proxy subdomain override ON
Overwrite custom A records used for proxy subdomains OFF
---------------------------------------
Always redirect to SSL OFF
Non-SSL redirect destination Origin Domain Name (default)
SSL redirect destination SSL Certificate Name (default)

 

[cPanelMichael]

Feel free to open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[PatrickVeenstra]

Done, reqeust ID: 5316015 (that typo is on your site, I've done a copy-paste)

 

[Infopro]

Thanks for mentioning the typo, I'll report it for you. I'm not able to reproduce your steps exactly to find it myself though. Opening a ticket I see it like this:
Your Request id is: xxxxxxxx

 

[PatrickVeenstra]

Maybe it only affects the Spanish interface? I don't really remember the typo. I only saw it when pasting the number here. If you wish, I can open another ticket to confirm the typo and take a screenshot.

 

[Infopro]

If you wish, yes please do. Title the ticket, For Infopro. I'll grab it and close it when I see it.

Thanks!

 

[PatrickVeenstra]

La identificación de su solicitud (Reqeust ID) es: 5316891.

edit: I've already closed the ticket.

 

[Infopro]

Thank you for the update, much appreciated.

 

[cPanelMichael]

To update, the "Proxy" module for Apache was not selected in the EasyApache build profile. The issue was resolved by enabling this module and rebuilding Apache through EasyApache.

Thank you.