The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Cpanel + DomainKeys issue

Discussion in 'General Discussion' started by webstyler, Oct 6, 2009.

  1. webstyler

    webstyler Well-Known Member

    Joined:
    Nov 20, 2003
    Messages:
    432
    Likes Received:
    0
    Trophy Points:
    16
    Hi

    We use domainkey on many server

    Now, we have setting on new server 1 account and enable in cpanel the domainkeys/spf

    The problem is that emails header of this account is sent WITHOUT domainkey sign

    This may be added automatically

    Dns seems setting fine

    :/ ??
     
  2. Gene Steinberg

    Gene Steinberg Well-Known Member

    Joined:
    May 26, 2007
    Messages:
    157
    Likes Received:
    1
    Trophy Points:
    18
    Let me add our situation. We do have domainkeys and SPF enabled in cPanel for all our domains, and appropriate code is in the DNS zones in WHM.

    However, the headers of the messages we send (and I've tested) do not display the domainkeys identifiers.

    Am I missing something.

    Peace,
    Gene
     
  3. webstyler

    webstyler Well-Known Member

    Joined:
    Nov 20, 2003
    Messages:
    432
    Likes Received:
    0
    Trophy Points:
    16
    I have solve :

    - disable DK from cpanel
    - restart dns
    - enable DK from cpanel

    tx
     
  4. webstyler

    webstyler Well-Known Member

    Joined:
    Nov 20, 2003
    Messages:
    432
    Likes Received:
    0
    Trophy Points:
    16
    not full solved :(

    If send with client as outlook there is header :
    DomainKey-Signature:

    If send from site WITH smtp authentication there isn't header DK .. but the same php script have DK header in all other server ..

    Any suggest ??
     
  5. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
    Staff Member

    Joined:
    Nov 5, 2008
    Messages:
    2,557
    Likes Received:
    7
    Trophy Points:
    38
    Location:
    Houston, Texas, U.S.A.
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    To webstyler & GeneSteinberg,

    What is your full cPanel/WHM version number with build ID?

    What version of Exim is installed? On RPM-based Linux (CentOS/RHEL) this may be obtained using the following command via root SSH access:
    Code:
    # rpm -q exim
    What OS and version is on your server? You may be able to find this using the following commands via root SSH access:
    Code:
    # cat /etc/*release
    # uname -a
    You may wish to omit the server hostname for privacy, or submit a ticket for more thorough and in-depth investigation.
     
  6. Gene Steinberg

    Gene Steinberg Well-Known Member

    Joined:
    May 26, 2007
    Messages:
    157
    Likes Received:
    1
    Trophy Points:
    18
    Doesn't matter. I used the disable, restart, enable routine and it seems to have "taken."

    Peace,
    Gene
     
  7. webstyler

    webstyler Well-Known Member

    Joined:
    Nov 20, 2003
    Messages:
    432
    Likes Received:
    0
    Trophy Points:
    16
    exim-4.69-23.1_cpanel_maildir
    CentOS release 5.4 (Final)
     
  8. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
    Staff Member

    Joined:
    Nov 5, 2008
    Messages:
    2,557
    Likes Received:
    7
    Trophy Points:
    38
    Location:
    Houston, Texas, U.S.A.
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    It can be very difficult to compare systems under unique configurations due to the number of variables involved.

    If you can allow us access to both systems, one server where the headers are added, and one server where the headers are not added, that would help to narrow the investigation and diagnosis; please consider submitting a ticket so that we can take a closer look at the issue behind the symptoms on both systems. Please PM me the ticket number if possible as I would like to follow up with this internally; if needed you may use the link in my forums signature to initiate the new ticket.
     
Loading...

Share This Page