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Cpanel dont consider trash folder in space used for mail accounts

Discussion in 'E-mail Discussions' started by shenzy, May 19, 2014.

  1. shenzy

    shenzy Well-Known Member

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    Hello,
    In my servers, Cpanel don't consider the space of ".trash" folder to inform the space used by an mail account.
    This causes problems and confusion with customers, as the total space used does not match the indicated space used by mailboxes.
    Is there any way to fix this?

    Thanks!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Please browse to:

    "WHM Home » Service Configuration » Mailserver Configuration"

    You can configure and modify the "Trash Expire Time" and "Auto Expunge Trash" options so that Trash is removed and does not utilize disk space. Note that the calculation of the .Trash directory will not count towards to the space utilized by the email account. You could vote for this feature at:

    .Trash directory included in webmail mailboxes quota | cPanel Feature Requests

    Thank you.
     
  3. shenzy

    shenzy Well-Known Member

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    Thank you very much!
    My servers use Dovecot and remember that before this option existed only for Courier.
    :)
     
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