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cPanel Down

Discussion in 'General Discussion' started by mohsen88, Jan 27, 2012.

  1. mohsen88

    mohsen88 Member

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    Hi World

    some day my cpanel server is down . so that after cpanel down , all sites in server show error

    500 internal server and cant login to cpanel/whm and show error pic attached thread

    also in /usr/local/cpanel/logs/error_log show under message for all account :

    Code:
    line 1138
    	Script::Pkgacct::__ANON__() called at /usr/local/cpanel/scripts/pkgacct line 2154
    	Script::Pkgacct::run_dot_event(CODE(0x1f249320)) called at /usr/local/cpanel/scripts
    
    
    /pkgacct line 1141
    	Script::Pkgacct::script('Script::Pkgacct', 'user-name', '/home/cpbackuptmp/cpbackup/daily', 'backup') called at /usr/local/cpanel/scripts/pkgacct line 85
    [2012-01-28 03:24:38 +0330] warn [pkgacct] user-name_shopp: mysqldump failed -- database may be corrupt at /usr/local/cpanel/scripts/pkgacct line 1521
    	Script::Pkgacct::mysqldumpdb(HASH(0x1f249220)) called at /usr/local/cpanel/scripts/pkgacct line 1138
    	Script::Pkgacct::__ANON__() called at /usr/local/cpanel/scripts/pkgacct line 2154
    	Script::Pkgacct::run_dot_event(CODE(0x1f249320)) called at /usr/local/cpanel/scripts/pkgacct line 1141
    	Script::Pkgacct::script('Script::Pkgacct', 'user-name', '/home/cpbackuptmp/cpbackup/daily', 'backup') called at /usr/local/cpanel/scripts/pkgacct line 85


    the only solution to the problem execute a automatic hardware reset but after 2 days again cpanel down .......

    please help to fix the problem
     

    Attached Files:

  2. hoststop

    hoststop Well-Known Member

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    Try setting cPanel to stable version and perform a upcp.. It should sort the errors.
     
  3. mohsen88

    mohsen88 Member

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    already do it but The problem is not solved
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    Could you check if any of the partitions on your server are at their disk space capacity the next time this happens? If not, please open a support ticket with our staff so we may check further:

    Submit a Ticket

    Thank you.
     
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