cPanel downgrades from 11.50.1.3 to 11.50.0.31

[Bdzzld]

Hello,

This night cPanel was succesfully upgraded from 11.50.0.31 to 11.50.1.3

=> Log opened from /usr/local/cpanel/scripts/updatenow (20816) at Wed Sep 23 04:55:03 2015
[2015-09-23 04:55:05 +0200] Retrieved public key from vendor: cpanel, category: release, url: https://securedownloads.cpanel.net/cPanelPublicKey.asc
[2015-09-23 04:55:05 +0200] Retrieved public key from vendor: cpanel, category: development, url: https://securedownloads.cpanel.net/cPanelDevelopmentKey.asc
[2015-09-23 04:55:06 +0200] Retrieved public key from vendor: cpanel, category: development-sts, url: https://securedownloads.cpanel.net/STSTestKey.asc
[2015-09-23 04:55:06 +0200] Detected version '11.50.0.31' from version file.
[2015-09-23 04:55:06 +0200] Running version '11.50.0.31' of updatenow.
[2015-09-23 04:55:06 +0200] Using mirror '83.170.94.2' for host 'httpupdate.cpanel.net'.
[2015-09-23 04:55:13 +0200] Using mirror '159.253.142.50' for host 'httpupdate.cpanel.net'.
[2015-09-23 04:55:13 +0200] Successfully verified signature for cpanel (key types: release).
[2015-09-23 04:55:13 +0200] Target version set to '11.50.1.3'
[2015-09-23 04:55:13 +0200] Switching to 11.50.1.3 to determine if we can reach that version without failure.
[2015-09-23 04:55:14 +0200] Retrieving and staging /cpanelsync/11.50.1.3/cpanel/scripts/updatenow.static.bz2
[2015-09-23 04:55:14 +0200] Using mirror '159.253.142.50' for host 'httpupdate.cpanel.net'.
[2015-09-23 04:55:21 +0200] Successfully verified signature for cpanel (key types: release).
[2015-09-23 04:55:21 +0200] Set permissions on /usr/local/cpanel/scripts/updatenow.static-cpanelsync to 0700
[2015-09-23 04:55:21 +0200] Become an updatenow.static for version: 11.50.1.3
=> Log closed Wed Sep 23 04:55:21 2015

and then back from 11.50.1.3 to 11.50.0.31 :

----------------------------------------------------------------------------------------------------
=> Log opened from /usr/local/cpanel/scripts/updatenow (1093) at Wed Sep 23 08:46:06 2015
[2015-09-23 08:46:06 +0200] Retrieved public key from vendor: cpanel, category: release, url: https://securedownloads.cpanel.net/cPanelPublicKey.asc
[2015-09-23 08:46:07 +0200] Retrieved public key from vendor: cpanel, category: development, url: https://securedownloads.cpanel.net/cPanelDevelopmentKey.asc
[2015-09-23 08:46:07 +0200] Retrieved public key from vendor: cpanel, category: development-sts, url: https://securedownloads.cpanel.net/STSTestKey.asc
[2015-09-23 08:46:07 +0200] Detected version '11.50.1.3' from version file.
[2015-09-23 08:46:07 +0200] Running version '11.50.1.3' of updatenow.
[2015-09-23 08:46:07 +0200] Using mirror '91.121.124.18' for host 'httpupdate.cpanel.net'.
[2015-09-23 08:46:07 +0200] Successfully verified signature for cpanel (key types: release).
[2015-09-23 08:46:07 +0200] Target version set to '11.50.0.31'
[2015-09-23 08:46:07 +0200] Switching to 11.50.0.31 to determine if we can reach that version without failure.
[2015-09-23 08:46:07 +0200] Retrieving and staging /cpanelsync/11.50.0.31/cpanel/scripts/updatenow.static.bz2
[2015-09-23 08:46:08 +0200] Using mirror '91.121.124.18' for host 'httpupdate.cpanel.net'.
[2015-09-23 08:46:11 +0200] Successfully verified signature for cpanel (key types: release).
[2015-09-23 08:46:11 +0200] Set permissions on /usr/local/cpanel/scripts/updatenow.static-cpanelsync to 0700
[2015-09-23 08:46:11 +0200] Become an updatenow.static for version: 11.50.0.31
=> Log closed Wed Sep 23 08:46:11 2015

Please explain as this does not sound logical!

Thanking you in advance.

 

[cPanelMichael]

Hello

Please post the output from the following command:

cat /etc/cpupdate.conf

Thank you.

 

[Bdzzld]

The described happened on multiple cPanel servers this night.

CPANEL=release
RPMUP=daily
SARULESUP=daily
STAGING_DIR=/usr/local/cpanel
UPDATES=daily

 

[cPanelMichael]

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[Bdzzld]

@cPanelMichael: Last night's cPanel update did not downgrade and seemed to have upgraded without downgrading afterwards.
We will probably never know what caused the downgrade in the first place...

 

[cPanelMichael]

I'm happy to see the issue is no longer occurring. It's possible there was a temporary issue with a mirror, but I've seen no other reports of this happening.

Thank you.