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cPanel downgrades from 11.50.1.3 to 11.50.0.31

Discussion in 'General Discussion' started by Bdzzld, Sep 23, 2015.

  1. Bdzzld

    Bdzzld Well-Known Member

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    Hello,

    This night cPanel was succesfully upgraded from 11.50.0.31 to 11.50.1.3

    and then back from 11.50.1.3 to 11.50.0.31 :

    Please explain as this does not sound logical!

    Thanking you in advance.
     
    #1 Bdzzld, Sep 23, 2015
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello :)

    Please post the output from the following command:

    Code:
    cat /etc/cpupdate.conf
    Thank you.
     
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    #2 cPanelMichael, Sep 23, 2015
  3. Bdzzld

    Bdzzld Well-Known Member

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    The described happened on multiple cPanel servers this night.

     
    #3 Bdzzld, Sep 23, 2015
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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    #4 cPanelMichael, Sep 23, 2015
  5. Bdzzld

    Bdzzld Well-Known Member

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    @cPanelMichael: Last night's cPanel update did not downgrade and seemed to have upgraded without downgrading afterwards.
    We will probably never know what caused the downgrade in the first place...
     
    #5 Bdzzld, Sep 24, 2015
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    I'm happy to see the issue is no longer occurring. It's possible there was a temporary issue with a mirror, but I've seen no other reports of this happening.

    Thank you.
     
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    #6 cPanelMichael, Sep 29, 2015
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