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cpanel edits do not update web page

Discussion in 'General Discussion' started by heberoid, Nov 10, 2011.

  1. heberoid

    heberoid Registered

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    I use the cpanel edit function and make change to index.html file. change shows in cpanel HTML editor function
    the change will not show on the webpage. I read when you edit and click save it should immediately change the webpage. Im lost.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Have you spoken with your host about this? That would be the first place to go I think. If there's an issue with your cPanel File Manager they can take a closer look for you and if needed, report it to cPanel Support.
     
  3. ckh

    ckh Well-Known Member

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    Your browser may be using it's cache to display the page. You should try holding down the shift key while refreshing your browser or clear your browser cache and look at it again.
     
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Another way to check for caching is to use a proxy such as proxify.net or kproxy.com to see if the updates show on the proxy. Since the proxy won't be cached, you can make a comparison. If the proxy shows the updated page, it is definitely caching that is the issue.

    Oftentimes, people will test with two browsers or more to check the results so you could get Firefox and Google Chrome as alternate browsers to check.

    Finally, yet another way to check is using www.domain.com and domain.com (so without the www). Since www is technically a subdomain on the actual domain, you won't be cached to whichever one you don't normally go to and can use it to check if you are cached or not.
     
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