cPanel Email Authentication issues in case remote MX is used.

MPqO

Member
Jun 9, 2012
6
0
1
cPanel Access Level
Website Owner
I have two domains on a cPanel account.
One of them is using the local mail server.
The other is using Google Apps mail server and and i have changed the MX Entry to be "Remote Mail Exchanger".

The issue is the following:

I want to add SPF and DKIM DNS records that Google gave me for the domain. However, cPanel wants to interfere with that and if i add DNS records for SPF and DKIM, the entries automatically shown on the "Email Authentication" option which is not correct.

This entry is imported by cPanel automatically. This should NOT happen.
err1.png

My idea:
The "Email Authentication" SHOULD NOT interfere nor import any values at all if a domain is set to be "Remote Mail Exchanger"

Thanks for reading!
 
Last edited:

MPqO

Member
Jun 9, 2012
6
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cPanel Access Level
Website Owner
And as i observe this behavior causes another issue with DKIM:

Status: Enabled Warning: cPanel is unable to verify that this server is an authoritative nameserver for mydomain.com. [?]
cPanel is not supposed to check / see / modify the DKIM dns entries for a domain with external email hosting (MX entries that point on external email server(s)).

cPanel should ONLY check SPF / DKIM / <whatever email related stuff> only for domains under its control (local MX).
 
Last edited:

cPOfficianado

Registered
Jun 25, 2012
2
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1
cPanel Access Level
Root Administrator
Hi,

cPanel is not supposed to check / see / modify the DKIM dns entries for a domain with external email hosting (MX entries that point on external email server(s)).

cPanel should ONLY check SPF / DKIM / <whatever email related stuff> only for domains under its control (local MX).
Wow, does this make the current implementation unusable? I guess, I'm debating whether to turn it on or not. I have a client that would likely run a server with a single domain, and use that server as a mail server, so in this situation are the current SPF/DKIM settings going to work?

Thanks,
cpO