cPanel Email Default Email Account Storage

kelly robson

Registered
Nov 13, 2019
3
1
1
Brisbane
cPanel Access Level
Website Owner
Hi there,
I am new to webdesign/wordpress/cpanel and am trying to make room in our file manager. When I go into the default email account there are not any messages, however apparently that default email account is taking up 2,168.70 MB.
Does anyone have any clues how I can clear this?
Getting desperate ! Thank you,
Kelly

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cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,296
1,271
313
Houston
Hi @kelly robson

In this case it would seem that there's something off with the calculations - you can view the contents of /home/$user/mail using the file manager as well - in this case when you go to file manager you'd just look for the "mail" directory

To troubleshoot the disk space issues your provider would need to be notified of this.
 

kelly robson

Registered
Nov 13, 2019
3
1
1
Brisbane
cPanel Access Level
Website Owner
Thank
Hi @kelly robson

In this case it would seem that there's something off with the calculations - you can view the contents of /home/$user/mail using the file manager as well - in this case when you go to file manager you'd just look for the "mail" directory

To troubleshoot the disk space issues your provider would need to be notified of this.
Thank you Lauren!
 
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