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cPanel Email Disk Usage

Discussion in 'E-mail Discussion' started by MarkoTitel, Aug 23, 2017.

  1. MarkoTitel

    MarkoTitel Member

    Joined:
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    Hello.

    I have strange issue with one cPanel account on my WHM server. Here is what I am facing:

    When one go to "Email Accounts" a list of emails will be displayed and below there is "DEFAULT" email address of the cPanel account.

    Now, when I open default account and go to Email Disk Usage I should get something like this:
    2017-08-23-151319_1300x385_scrot.png

    And this is a "healthy" account.

    With one account I have an issue that I see other email accounts here.


    2017-08-23-151540_1141x570_scrot.png

    Sorry I had to CUT the left part, I do not have any tool to smudge. This is a printscreen from another cPanel account which gives me this list of other email accounts but it should list only Mailbox dir names.

    I've checked /home/user/mail/ directory, and everything seems fine and looks like other working accounts, permissions, ownership.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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