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Cpanel error after update

Discussion in 'General Discussion' started by Felipe Augusto Barreto, Jun 17, 2015.

  1. Felipe Augusto Barreto

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    Good morning everyone,
    allow the update last night of cpanel on a my server and it has now become inaccessible. When I try to access the WHM web, it returns me with the words:

    When I try again to force the update via SSH the system returns:


    Updated version 11:48 to 11:50. Anyone else had this problem?
     
    #1 Felipe Augusto Barreto, Jun 17, 2015
    Last edited by a moderator: Jun 17, 2015
  2. Gareth-AWD

    Gareth-AWD Well-Known Member

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    I get the same issue and have a ticket in with support at the moment.
     
  3. LostNerd

    LostNerd Well-Known Member

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    Twitter:
    Can you review the log in

    Code:
    /var/cpanel/updatelogs/
    
    and provide the relevant output?

    You can use:
    Code:
    /bin/ls -Altr /var/cpanel/updatelogs
    
    To sort the files from oldest to newest (Modified datetime).
     
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  4. Gareth-AWD

    Gareth-AWD Well-Known Member

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    According to support, mine was because of running out of disk space for the update. They are re-running it but in a different partition.
     
  5. LostNerd

    LostNerd Well-Known Member

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    Twitter:
    That's not uncommon. You can always check how much disk space you have on each partition by using
    Code:
    # df -h
    
     
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  6. Felipe Augusto Barreto

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    The output take place without errors, but when he gets 17% the error occurs:

    Code:
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Date-1.4.7-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Date-Holidays-Germany-0.1.2-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Date-Holidays-Denmark-0.1.3-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Date-Holidays-Serbia-0.1.0-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-XML-RPC-1.5.5-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Text-Figlet-1.0.2-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Console-Color-1.0.3-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-angular-ui-bootstrap-0.12.0-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Date-Holidays-Romania-0.1.2-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Log-1.12.7-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-File-Fstab-2.0.3-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Date-Holidays-Portugal-0.1.0-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Date-Holidays-Slovenia-0.1.2-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Date-Holidays-Turkey-0.1.1-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-PEAR-Command-Packaging-0.3.0-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Mail-Mime-1.8.3-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Date-Holidays-Czech-0.1.0-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-HTTP-WebDAV-Server-1.0.0RC8-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Cache-1.5.6-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Date-Holidays-Spain-0.1.3-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Date-Holidays-Iceland-0.1.2-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Date-Holidays-Brazil-0.1.2-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]     package cpanel-php54-Date-Holidays-Australia-0.2.1-1.cp1150.noarch is already installed
    [2015-06-17 07:05:53 -0300]   see http://go.cpanel.net/rpmcheckfailed for more information
    [2015-06-17 07:05:53 -0300]   The Administrator will be notified to review this output when this script completes
    => Log closed Wed Jun 17 07:05:53 2015
    [2015-06-17 07:05:55 -0300]   17% complete
    [2015-06-17 07:05:55 -0300] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1434535472.log` failed, exited with code 1 (signa$
    => Log closed Wed Jun 17 07:06:00 2015
    
    
     
    #6 Felipe Augusto Barreto, Jun 17, 2015
    Last edited by a moderator: Jun 17, 2015
  7. Felipe Augusto Barreto

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    The result:
    Filesystem Size Used Avail Use% Mounted on
    /dev/simfs 100G 6.9G 94G 7% /
    none 1.0G 4.0K 1.0G 1% /dev
    none 1.0G 0 1.0G 0% /dev/shm
     
  8. Dany Barahona

    Dany Barahona Registered

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    I get the same issue and my free space's disk is ok. Please help me

    [2015-06-17 09:28:10 -0300] 17% complete
    [2015-06-17 09:28:10 -0300] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1434543966.log --force` failed, exited with code 1 (signal = 0)
     
  9. Felipe Augusto Barreto

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    Thanks for all replies and try help.
    I solved the problem with this commands:
    /usr/local/cpanel/scripts/check_cpanel_rpms --fix
    /scripts/autorepair fix_duplicate_cpanel_rpms
     
  10. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I am happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
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