cPanel Error creating additional domain

SkyLord

Registered
Nov 7, 2015
1
0
1
Moscow
cPanel Access Level
DataCenter Provider
Error creating additional domain:


Code:
[B]The adminbin “park” in the “Cpanel” namespace call to function “ADD” ended prematurely: The subprocess ended prematurely because it received the “ALRM” (14) signal.[/B]

Error log:

[B][2015-11-07 17:10:28 +0300] info [park] Creating Addon domain 'example.com' on 'example.domain.com'.
[2015-11-07 17:16:18 +0300] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request The adminbin “park” in the “Cpanel” namespace call to function “ADD” ended prematurely: Подпроцесс был неожиданно завершен из-за получения сигнала «ALRM» (14).: namespace=[Cpanel] module=[park] function=[ADD]: set error in context park: raw_response=[{"statusmsg":"The adminbin “park” in the “Cpanel” namespace call to function “ADD” ended prematurely: The subprocess ended prematurely because it received the “ALRM” (14) signal.","mode":"simple","status":1,"version":"2.4","data":"","exit_code":14,"timeout":0,"error":1,"action":"run"}] at /usr/local/cpanel/Cpanel/Wrap.pm line 116, <$socket> line 1.
  Cpanel::Wrap::send_cpwrapd_request("namespace", "Cpanel", "module", "park", "function", "ADD", "data", 'example.com' on 'example.domain.com'. "action", ...) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 105
  Cpanel::AdminBin::adminrun("park", "ADD", 'example.com' on 'example.domain.com'.") called at /usr/local/cpanel/Cpanel/Park.pm line 277
  Cpanel::Park::_park("example.com", "example", undef) called at /usr/local/cpanel/Cpanel/AddonDomain.pm line 87
  Cpanel::AddonDomain::api2_addaddondomain(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 118
  eval {...} called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 118
  Cpanel::Api2::Exec::api2_exec("AddonDomain", "addaddondomain", HASH(0x5a84f60), HASH(0x3fc9878)) called at cpanel.pl line 1095
  main::real_cpexectag("<?cp AddonDomain::addaddondomain('% %',result,reason) newdoma"...) called at cpanel.pl line 4108
  main::dotag_finished_headers(0) called at cpanel.pl line 3964
  main::cpanel_parseblock("<cpanel setvar=\"headerimg=../images/topsubdomains.gif\">\x{a}<cpan"...) called at cpanel.pl line 3879
  main::y(GLOB(0x518b9a0)) called at cpanel.pl line 5220
  main::run_standard_mode() called at cpanel.pl line 887
[2015-11-07 17:16:18 +0300] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request error: namespace=[Cpanel] module=[park] function=[ADD]: set error in context park: statusmsg=[The adminbin “park” in the “Cpanel” namespace call to function “ADD” ended prematurely: The subprocess ended prematurely because it received the “ALRM” (14) signal.] at /usr/local/cpanel/Cpanel/Wrap.pm line 126, <$socket> line 1.
  Cpanel::Wrap::send_cpwrapd_request("namespace", "Cpanel", "module", "park", "function", "ADD", "data", "'example.com' on 'example.domain.com'.", "action", ...) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 105
  Cpanel::AdminBin::adminrun("park", "ADD", "'example.com' on 'example.domain.com'.") called at /usr/local/cpanel/Cpanel/Park.pm line 277
  Cpanel::Park::_park("example.com", "example", undef) called at /usr/local/cpanel/Cpanel/AddonDomain.pm line 87
  Cpanel::AddonDomain::api2_addaddondomain(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 118
  eval {...} called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 118
  Cpanel::Api2::Exec::api2_exec("AddonDomain", "addaddondomain", HASH(0x5a84f60), HASH(0x3fc9878)) called at cpanel.pl line 1095
  main::real_cpexectag("<?cp AddonDomain::addaddondomain('% %',result,reason) newdoma"...) called at cpanel.pl line 4108
  main::dotag_finished_headers(0) called at cpanel.pl line 3964
  main::cpanel_parseblock("<cpanel setvar=\"headerimg=../images/topsubdomains.gif\">\x{a}<cpan"...) called at cpanel.pl line 3879
  main::y(GLOB(0x518b9a0)) called at cpanel.pl line 5220
  main::run_standard_mode() called at cpanel.pl line 887
[2015-11-07 17:16:23 +0300] warn [AddonDomain::addaddondomain] Encountered error in AddonDomain::addaddondomain: The adminbin “park” in the “Cpanel” namespace call to function “ADD” ended prematurely: The subprocess ended prematurely because it received the “ALRM” (14) signal.
Unable to read configuration file: /tmp/apachebooster_ini


Tell me what could be the problem? This page is very long hangs. There is a suspicion that somewhere is trying to connect on UDP protocol but does not receive a response.
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,260
463
Hello :)

Could you verify how many domain names or subdomains are already added to this account?

Thank you.
 

tylrs

Member
Sep 23, 2013
13
0
1
cPanel Access Level
Root Administrator
I got the same error. The account had 9 add-on domain limit, and was using 8 out of 9. I increased limit to 11 and was able to add the domain.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,260
463
I got the same error. The account had 9 add-on domain limit, and was using 8 out of 9. I increased limit to 11 and was able to add the domain.
The commonality from the previous posters appears to be the use of the ApacheBooster software. Are you also using this third-party application?

Thank you.
 

htmldesign

Member
Oct 29, 2015
9
0
1
Canada
cPanel Access Level
Root Administrator
We have the same problem. There are 12k domains.

We are not using nor never used ApacheBooster ...

The commonality from the previous posters appears to be the use of the ApacheBooster software. Are you also using this third-party application?


Please, how can we fix this ?

( all services that call ::addondomains are failing as such ).

big outage. pls help.

thanks in advance for your kind attention,
s




Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,260
463
We have the same problem. There are 12k domains.
Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,260
463
Hello htmldesign,

Were you able to address this issue? I'm not seeing any open support tickets or recent activity on this thread, so I'm removing the "unresolved" tag. However, feel free to reply back if you have additional questions.

Thank you.