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Cpanel error message when creating account.

Discussion in 'General Discussion' started by techsupport1, Jan 3, 2007.

  1. techsupport1

    techsupport1 Member

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    Hello

    I have a small problem with Webhost manger. Every time i create a new account. I get fatal error or timeout error. It just started after yesterday. Does anybody know what is the problem?

    Here the full logs


    [a fatal error or timeout occurred while processing this directive][a fatal error or timeout occurred while processing this directive]WWWAcct 10.1 (c) 1997-2006 cPanel, Inc.

    +===================================+
    | New Account Info |
    +===================================+
    | Domain: mni.com
    | Ip: 198.145.182. (n)
    | HasCgi: y
    | UserName: mnre
    | PassWord: ouaisr
    | CpanelMod: xmail
    | HomeRoot: /home
    | Quota: 20 Meg
    | NameServer1: ns1.bestvpsweb.com
    | NameServer2: ns2.bestvpsweb.com
    | NameServer3:
    | NameServer4:
    | Contact Email: d@yahoo.com
    +===================================+
    Changing password for mn
    Password for mn has been changed
    Keeping Shell Access (y)
    Copying skel files from /root/cpanel3-skel/ to /home/mn/ Using Quota v3 Support Added Entries to httpd.conf Bind reconfiguring on test using rndc Added Named File

    Starting install, port: 80.

    Creating web http://www.mni.com.
    Chowning Content in service /.
    Install completed.
    Setting Password
    Frontpage passthough auth enabled!
    Restarting apache
    Updating ftp passwords for mn
    Ftp password files updated.
    Ftp vhost passwords synced
    Notification => info@intnet.mu via EMAIL [level => 3] wwwacct creation finished Account Creation Complete!!!
     
  2. I-Web

    I-Web Well-Known Member

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    Weve got this too :confused:

    Anyone know whats going on?
     
  3. dan.andrus

    dan.andrus Member

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    Ssh into your server, type the following and then create a new account. What errors do you have?

    tail /usr/local/cpanel/logs/error_log -f
     
  4. techsupport1

    techsupport1 Member

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    Problem solved. In fact nameservers was not properly configured on this server. PM me if you are still getting the same error. thanks

     
  5. patchwork

    patchwork Well-Known Member

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    I was also getting this error, I looked at the logs and it said I was missing Lchown.pm, I installed the missing perl module via WHM and I also ran /scripts/upcp just to make sure.

    Pete
     
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