Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

cpanel error with modsecurity

Discussion in 'General Discussion' started by sahostking, May 18, 2015.

  1. sahostking

    sahostking Well-Known Member

    Joined:
    May 15, 2012
    Messages:
    330
    Likes Received:
    3
    Trophy Points:
    68
    Location:
    Cape Town, South Africa
    cPanel Access Level:
    Root Administrator
    Trying to install mod security vendor which seems to work fine on all our other servers. But one particular server is giving this error:

    Not sure why but I'm getting this on one server. Probably server issue? How to fix?

    Error:API failure: The system could not download the file “https://waf.comodo.com/doc/meta_comodo_litespeed.yaml”: curl: (77) Problem with the SSL CA cert (path? access rights?)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,442
    Likes Received:
    1,961
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Are you using Web Host Manager to add the vendor, or are you adding the vendor through the "/usr/local/cpanel/scripts/modsec_vendor" script via the command line?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. sahostking

    sahostking Well-Known Member

    Joined:
    May 15, 2012
    Messages:
    330
    Likes Received:
    3
    Trophy Points:
    68
    Location:
    Cape Town, South Africa
    cPanel Access Level:
    Root Administrator
    Used the Add vendor option in WHM
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,442
    Likes Received:
    1,961
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice