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cpanel error

Discussion in 'General Discussion' started by tomz2, Oct 10, 2007.

  1. tomz2

    tomz2 Member

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    Hello everyone I have a question!
    we have a dedicated server were we hosting website some of our customer can't delete or remove files using file manager or ftp.
    how i can fix ?
    Thanks for help:)
     
    #1 tomz2, Oct 10, 2007
    Last edited: Oct 10, 2007
  2. mrcbrown

    mrcbrown Well-Known Member

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    Can you give an example of a un-removable file?
     
  3. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Are you using SuExec/phpSuExec/SuPHP by chance? If not, it is likely those were files created by scripts as user nobody and if the permissions are such that another user (such as the hosting account owner) cannot do anything with them, that would cause an issue like this.

    Depending on the situation, you may want to chown or chmod the files. Just coordinate this with the hosting account owner if you want to ensure you wont break things in the process with their custom scripts.
     
  4. tomz2

    tomz2 Member

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    Sorry for late update i fix by using this comand

    chown user -R /home/user


    Thanks a lot:)
     
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