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cpanel ever down

Discussion in 'General Discussion' started by lecowd, May 20, 2008.

  1. lecowd

    lecowd Member

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    Hi,
    i have the issue with a cpanel, they was not stable and always stopped the service.

    I try to run /scripts/upcp --force and not solve the problem.

    When the service is dow, i just run "service cpanel start" and the service return ok, but after the one not especific time return down again.

    Anyone have the same problem?

    thanks!
     
  2. dgajda

    dgajda Member
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    Any log output that you could post up here that'll give us some insight. Its a fairly common problem, thus is can be caused by tons of different things. ;)
     
  3. lecowd

    lecowd Member

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    ok, but what kind of error log you need? Because don't show me nothing or i realy don't know the correct location to show this logs.

    do you can tel me where i found this errors logs?

     
    #3 lecowd, May 20, 2008
    Last edited: May 20, 2008
  4. jrehmer

    jrehmer Well-Known Member

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    What is in /usr/local/cpanel/logs/error_log when cPanel crashes?
     
  5. lecowd

    lecowd Member

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    hi jrehmer,
    i realy cant know what's happen. The file error_log was clear, and i see another those who have in the same folder, i don't see nothing wrong. (i think)...

    the last time what the service is down was this morning (05/20/2008), since this time no have more issue.

    tomorow mornig i will check again...

    Anyone have another insight?!

    thanks!!
     
  6. lecowd

    lecowd Member

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    hi there,
    happens again. I try for the last time run /scripts/upcp --force.
    well, just to say what i have doing, if anyone have another idea about this, i'm listening ;)

    thanks!
     
  7. Menta2K

    Menta2K Member

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    I have the same problem did you found any resolution ?
     
  8. Menta2K

    Menta2K Member

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    Here is what i found
    when i tried to start cpanel manually i got that output

    /usr/local/cpanel/cpsrvd-ssl
    ==> cpsrvd 11.23.1 started
    ==> cpsrvd: loading security policy....Done
    ==> Setting up native SSL support ... cpsrvd - waiting for connections: symbol lookup error: /usr/local/cpanel/perl/Net/SSLeay/SSLeay.so: undefined symbol: SSL_load_error_strings

    very weird my next step will be to try to replace SSLeay manualy from cpan and lets cross fingers
     
  9. Kevinfrom

    Kevinfrom Well-Known Member

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    Check your libssl libraries in /usr/local/ssl/lib/

    Net::SSLeay is most likely building against an old or static library in there.
     
  10. lecowd

    lecowd Member

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    well, i don't know this way to start the service by console.. i have tried:

    Happens again in this morning. =~ i think i will open one tiket to cpanel support.
     
  11. cPanelNick

    cPanelNick Administrator
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    Yes, please open a ticket @ https://tickets.cpanel.net/submit/
     
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