Cpanel::Exception/(XID v4afk5) The system failed to find the IPv4 addresses

Vs Nu

Well-Known Member
Jul 17, 2015
135
9
68
India
cPanel Access Level
Root Administrator
Cpanel::Exception/(XID v4afk5) The system failed to find the IPv4 addresses for ‘a.zdnscloud.com’, ‘b.zdnscloud.com’, ‘c.zdnscloud.com’, ‘d.zdnscloud.com’, ‘f.zdnscloud.com’, ‘g.zdnscloud.com’, ‘i.zdnscloud.com’ y ‘j.zdnscloud.com’. Because of this, the system cannot find “domainname.top”’s authoritative nameservers. See the cPanel & WHM error log for more details. The system failed to find the IPv4 addresses for “a.zdnscloud.com”, “b.zdnscloud.com”, “c.zdnscloud.com”, “d.zdnscloud.com”, “f.zdnscloud.com”, “g.zdnscloud.com”, “i.zdnscloud.com”, and “j.zdnscloud.com”. Because of this, the system cannot find “domainname.top”’s authoritative nameservers. See the cPanel & WHM error log for more details. at /usr/local/cpanel/Cpanel/DNS/GetNameservers.pm line 142. Cpanel::DNS::GetNameservers::get_nameservers(Cpanel::DNS::Unbound=HASH(0x4c0e010), "domainname.top", undef, 1) called at /usr/local/cpanel/Cpanel/DnsRoots.pm line 27 Cpanel::DnsRoots::fetchnameservers("domainname.top") called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 764 Whostmgr::Accounts::Create::_create_nameserver_entries(HASH(0x4b99e50), HASH(0x4bf8fe0)) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 809 Whostmgr::Accounts::Create::_validate_nameservers(HASH(0x4b99e50)) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1137 Whostmgr::Accounts::Create::_validate_args(HASH(0x4b99e50), HASH(0x1bddbc0)) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 345 eval {...} called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 345 Whostmgr::Accounts::Create::_wwwacct("is_restore", 0, "domain", "domainname.top", "featurelist", "default", "user", "cpanelusername", ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 3222 Whostmgr::Accounts::Create::__createaccount("spambox", 1, "contactemail", "[email protected]", "plan", "username_BASIC", "sign", "", ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 3357 Whostmgr::Accounts::Create::_createaccount("spambox", 1, "contactemail", "[email protected]", "plan", "username_BASIC", "sign", "", ...) called at whostmgr/bin/whostmgr5.pl line 789 main::wwwacct("wwwacct") called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 366 Whostmgr::Dispatch::_do_call("wwwacct", HASH(0x42be420), HASH(0x42be9d8)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 178 Whostmgr::Dispatch::dispatch("wwwacct", 1, ARRAY(0x42be960), HASH(0x42be9d8)) called at whostmgr/bin/whostmgr5.pl line 265.

Getting this error while creating cPanel account with .top domain only for particular .top domains not for all

Our Server is not under NAT
Port 53 and 953 TCP and UDP Was Enabled

What can be the issue