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cPanel Exim SMTP Delay access

Discussion in 'E-mail Discussions' started by DavidSchwartzZA, May 30, 2017.

  1. DavidSchwartzZA

    DavidSchwartzZA Registered

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    Hi!

    I run a server and have started having the issue where not all mail that is meant to be forwarded to gmail accounts are being forwarded (the mail is being received and I can access it through the Webmail interface).

    The solution online seems to be to disable Introduce a delay into the SMTP transaction for unknown hosts and messages detected as spam in Exim (Home >> Service Configuration >> Exim Configuration Manager).

    However, I do not see any way to access a Service Configuration or Exim Configuration Manager anywhere from my cPanel dashboard. Is this something my host has to enable or am I missing something?

    I am running cPanel 64.0 (build 24).

    Thanks!
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    That's a setting in WebHost Manager, yes.
     
  3. DavidSchwartzZA

    DavidSchwartzZA Registered

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    Thanks for the reply. I'm not 100% clued up on these system. Does that mean it's something only my host can change?

    Thanks
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    That's correct. WebHost Manager is the Admin side of the cPanel product for managing the server and all cPanel accounts on it.
     
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