Cpanel Force Change password

mahdy_sharifi

Well-Known Member
Feb 26, 2012
218
1
68
cPanel Access Level
Root Administrator
Hello :

I force my user to change their pass through WHM , but many user even after changed their pass , again can't log to cpanel and cpanel ask them to change their password , How Can resolve this ?

Regards
 

ES - George

Well-Known Member
PartnerNOC
Jun 12, 2011
179
25
68
UK
cPanel Access Level
DataCenter Provider
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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

Have you checked to see if their accounts are blocked by cPHulk brute force detection? This can prevent the user from accessing their account and lead them to believe the password is wrong. This option is documented at:

cPHulk for Brute Force Protection

Thank you.