Linux_man

Member
Oct 21, 2016
7
1
3
Costa Rica
cPanel Access Level
Root Administrator
Hello, i have installed cPanel lots of times, but i today in a new and fresh vps server with centOS 7, the installation is stuck at

-11 17:38:40 219 (DEBUG): Starting filelimits (via systemctl): [ OK ]
2017-04-11 17:38:40 219 (DEBUG): *** Done legacy_cfg_installer ***
2017-04-11 17:38:40 219 (DEBUG): *** Running import_old_support_cfg ***
2017-04-11 17:38:40 219 (DEBUG): *** Done import_old_support_cfg ***
2017-04-11 17:38:40 219 (DEBUG): *** Running corecleanup ***
2017-04-11 17:38:40 219 (DEBUG): *** Done corecleanup ***
2017-04-11 17:38:40 219 (DEBUG): *** Running install_cpaddons ***

its been now 25 minutes in that step, and no progress at all... its the first time it takes that long... so im not sure if it's any kind of issue or i just need to wait more...

thanks in advance for your help
 

Atonium

Registered
Apr 11, 2017
2
0
1
St. Louis
cPanel Access Level
Root Administrator
Code:
[[email protected] ~]# tail /var/log/cpanel-install.log
2017-04-11 11:06:43  204 (DEBUG):           'systemctl list-dependencies [target]'.
2017-04-11 11:06:43  204 (DEBUG):
2017-04-11 11:06:43  204 (DEBUG):     filelimits        0:off   1:off   2:on    3:on    4:on    5:on    6:off
2017-04-11 11:06:43  204 (DEBUG):     Starting filelimits (via systemctl):  [  OK  ]
2017-04-11 11:06:43  204 (DEBUG):     *** Done legacy_cfg_installer ***
2017-04-11 11:06:43  204 (DEBUG):     *** Running import_old_support_cfg ***
2017-04-11 11:06:43  204 (DEBUG):     *** Done import_old_support_cfg ***
2017-04-11 11:06:43  204 (DEBUG):     *** Running corecleanup ***
2017-04-11 11:06:43  204 (DEBUG):     *** Done corecleanup ***
2017-04-11 11:06:43  204 (DEBUG):     *** Running install_cpaddons ***
[[email protected] ~]#
Been stuck there for over 3 hours..

Code:
[[email protected] ~]# free -h
              total        used        free      shared  buff/cache   available
Mem:           1.9G        435M        180M         23M        1.3G        1.4G
Swap:          2.0G        288K        2.0G
[[email protected] ~]# cat /proc/cpuinfo
processor       : 0
vendor_id       : GenuineIntel
cpu family      : 6
model           : 42
model name      : Intel Xeon E312xx (Sandy Bridge)
stepping        : 1
microcode       : 0x1
cpu MHz         : 2599.998
cache size      : 4096 KB
physical id     : 0
siblings        : 1
core id         : 0
cpu cores       : 1
apicid          : 0
initial apicid  : 0
fpu             : yes
fpu_exception   : yes
cpuid level     : 13
wp              : yes
flags           : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 syscall nx rdtscp lm constant_tsc rep_good nopl xtopology eagerfpu pni pclmulqdq ssse3 cx16 sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx hypervisor lahf_lm arat xsaveopt
bogomips        : 5199.99
clflush size    : 64
cache_alignment : 64
address sizes   : 40 bits physical, 48 bits virtual
power management:

[[email protected] ~]# ps aux | grep cpanel
root      2268  0.0  0.2  30220  4624 ?        S    11:04   0:00 /usr/local/cpanel/3rdparty/bin/perl /usr/local/cpanel/scripts/post_sync_cleanup --log=/var/cpanel/updatelogs/update.1491922994.log --pbar-start=30 --pbar-stop=55
root      2271  0.0  3.5 175692 70052 ?        S    11:04   0:00 /usr/local/cpanel/bin/taskrun
cpanelc+  2774  0.1  0.2  13136  4796 ?        Ss   11:06   0:21 /usr/local/cpanel/3rdparty/sbin/p0f -i any -u cpanelconnecttrack -d -s /var/cpanel/userhomes/cpanelconnecttrack/p0f.socket less 400 and not dst port 80 and not dst port 443 and tcp[13] & 8==0
root      3201  0.0  0.1  26420  2644 ?        S    11:06   0:00 /usr/local/cpanel/3rdparty/bin/perl /usr/local/cpanel/bin/install_cpaddons
root      3202  0.0  1.5  82844 30324 ?        S    11:06   0:00 /usr/local/cpanel/whostmgr/docroot/cgi/cpaddons.pl
root      3205  0.0  0.8  68316 16040 ?        S    11:06   0:00 /usr/local/cpanel/3rdparty/bin/perl /usr/local/cpanel/scripts/cpanelsync --signed=1 httpupdate.cpanel.net /cpanelsync/cpaddons/cPAddonsMD5 /usr/local/cpanel/cpaddons/cPAddonsMD5
root      8117  0.0  0.0 112648   964 pts/0    R+   14:23   0:00 grep --color=auto cpanel
root     29801  0.0  2.6 111948 53500 tty1     S+   10:44   0:12 /usr/local/cpanel/scripts/cpanel_initial_install
[[email protected] ~]#
I have access to hostname:2087 but the install has been stuck there for over 3 hours. This is the first time I've installed on a VPS but I didn't think it'd take as long as it is. Anyone have any suggestions or tips? Is it normal? Should I just wait longer?
 

Linux_man

Member
Oct 21, 2016
7
1
3
Costa Rica
cPanel Access Level
Root Administrator
Thank god (and sorry for that) i'm not alone with the issue... i already tried reinstalling from zero even the OS 3 times now just to check... but still the same, stuck in the same place... hopefully this can be resolved soon...
 

jamiepenner

Member
Aug 30, 2016
16
3
3
Vancouver Island, BC
cPanel Access Level
Root Administrator

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,215
363
Hello,

Our System Administration team has fixed the issue with the update mirrors, however the changes could take a few minutes to fully sync. Please wait a few more minutes and let us know if the installation continues to hang.

Thank you.
 
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