Cpanel frontend no longer connecting to remote MySQL server

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Jun 25, 2003
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Has something changed in Cpanel 11.28.28 in the way it deals with remote MySQL databases?

My server was updated last night and now it no longer shows the database statistics or what databases and users are attached to an account. It can create the database and users fine but does not report they exist, if you try to create the database again it says it already exists and exists on the remote mysql server. WHM and Phpmyadmin both connect fine and no problems at all.

Is anyone else experiencing this problem?
 

cPanelDon

cPanel Quality Assurance Analyst
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Nov 5, 2008
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Houston, Texas, U.S.A.
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Has something changed in Cpanel 11.28.28 in the way it deals with remote MySQL databases?

My server was updated last night and now it no longer shows the database statistics or what databases and users are attached to an account. It can create the database and users fine but does not report they exist, if you try to create the database again it says it already exists and exists on the remote mysql server. WHM and Phpmyadmin both connect fine and no problems at all.

Is anyone else experiencing this problem?
Please try updating to the latest version of cPanel & WHM; there have been a few maintenance releases since version 11.28.28, up to version 11.28.35 as of the time of writing. The cPanel & WHM 11.28 Change Log includes details of each update.

If the issue persists, please submit a support request as direct access to the affected system(s) will be needed in order to properly diagnose and investigate the difficulty; when available, please also let me know the ticket ID number of your support request so that we may follow-up internally.

Also to note I believe the MySQL client has been updated from MySQL 5.0.x to 5.1.x is that makes any difference and it is on a FreeBSD 8.0 p5 os.
What steps or procedure was used to perform the upgrade from MySQL version 5.0 to 5.1?
 

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
2,545
12
268
Houston, Texas, U.S.A.
cPanel Access Level
DataCenter Provider
Twitter
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