Cpanel full backup not working or stopped. My site have 9Gb Disk used

basketmen

Well-Known Member
Sep 9, 2010
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I cant do Cpanel full backup for a site that have 9Gb Disk used (2Gb of them are mysql database, the rest are files), i use dedicated server


this is the screenshot, get the backup files only get about 13Kb in red sign




i had try do Cpanel full backup for smaller site in same server and its works normally (get about 8Mb) tar.gz file backup


Please help guys, what should i do to make Cpanel full backup working for that big enough site
 

Infopro

Well-Known Member
May 20, 2003
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IIRC, the account must have enough space on it, to create the backup, on it.

If the account has plenty of space, did you leave it enough time to finish?

While the backup is running, those 13 k files are normal. On that test you did on another account, start the backup and then check that account, you'll find those same size files.

Or see mine in the attachment below just taken.
 

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