USA_Webmaster

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Dec 10, 2015
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USA
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The (new) cPanel Glass is a 0 out of 10...

I can't believe someone thought it was a good idea to remove the style sheet and icons and call that a theme. Hilarious....

Maybe when Glass v2.0 is released, whoever is getting paid to design the theme can browse over Themeforest for some inspiration and ideas.
 
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andrewmoras

Active Member
Feb 6, 2021
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Yep, I totally agree. I always find it useful when guiding a customer to look for the "File Cabinet" icon when talking about the File Manager or "Open envelope" when talking about Email accounts.

See @cPRex it's not just me :)

Thanks,

Andrew
 

sp3ctre69

Well-Known Member
Aug 14, 2006
107
4
168
I must say I am in agreement... when I heard there was a minimalist theme out I was quite happy... then I saw it... Sounds like management told their UI guy "make it minimalist" and the UI guy said "I'll show you minimalist!".
 
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sp3ctre69

Well-Known Member
Aug 14, 2006
107
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168
I think that's pretty much the point at this time - it's a minimal theme for Paper Lantern. Whatever comes after Paper Lantern will end up being very different, most likely.
I guess I just don't see the point of it... maybe they are appealing to those viewing with the classic Lynx (text based browser), or a nokia 3210?
 

cPRex

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Staff member
Oct 19, 2014
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I don't think frequent forums posters are the target market, as users new to the product (and hosting control panels in general) liked it. I still think an option in Feature Showcase would have been good.
 
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jhawkins003

Active Member
Jun 24, 2014
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What is so strange to me is that in the release notes there is not one screenshot that I can find of the new theme update. In what software production scenario do you typically see a group release a UI update and then have zero conversation about what the update actually looks like - the UX differences, etc. Its all very odd haha.
 

herzla

Member
Apr 19, 2021
6
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here
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i'm using cPanel since a year, WHM since 4 days and glass style was the first shock on my new server as I needet to read instead of just clicking the image
may without "default" it would be okay
 
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orudge

Member
Oct 31, 2004
20
4
153
United Kingdom
Removing the icons and presenting users with a wall of text doesn't seem very appealing to me. I don't particularly care for the trend of making icons monochrome and reducing their distinctiveness, but at least there are still icons - removing them entirely strikes me as making the interface harder to navigate for users. Perhaps I'm just stuck in the 1990s or the early 2000s though...
 
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backhousemedia

Registered
Nov 26, 2017
2
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3
Los Angeles
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Root Administrator
I'm posting just in case cPanel devs actually read this thread. The new theme is terrible and what it did was force me to make Paper Lantern the default (because it randomly changed to Glass for new accounts) and then edit the feature package so that users can't change their theme.

We have Paper all styled up with our logo, etc and it looks great. I don't want users accidentally seeing Glass by default one day and thinking their hosting company is some low budget outfit -- that's what I get from Glass.
 

Damian

Well-Known Member
Oct 1, 2001
109
7
318
What can be entered on the command line to turn this theme off - including the check it out prompt when you access cPanel?

This is a terrible theme from a UX (and even UI) perspective. There is minimalist and then useless - this is 8.5/10 useless.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
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We freely admit that Glass isn't for everyone. As I mentioned earlier, it tested well with users that are new to cPanel and control panels in general, but it's always good to have choices. Don't worry, the standard theme isn't going away :D

You can change the default from WHM >> Customization and from the "Customize Style" tab and that will ensure new accounts get the old style.
 

DennisMidjord

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Sep 27, 2016
267
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@cPRex I can see why some users might like the Glass theme. It's very clean... But it's too clean. Had it had a type of font icons, it would likely have been a different story.
I don't mind offering users a new theme, but it's a big mistake forcing this theme as default. I tried switching to it on our internal server, and it took me ages to find what I was searching for if I didn't use the search function.

Our users don't think it's very user friendly, at least.
 

antonyjsmith

Registered
Aug 1, 2019
3
1
3
UK
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We freely admit that Glass isn't for everyone. As I mentioned earlier, it tested well with users that are new to cPanel and control panels in general, but it's always good to have choices. Don't worry, the standard theme isn't going away :D

You can change the default from WHM >> Customization and from the "Customize Style" tab and that will ensure new accounts get the old style.
I'm always curious when it comes to comments like 'tested well with new users'. Was an alternative offered? If it was in comparison to Direct Admin or most of the other control panels out there that doesn't count ;) Except SiteGround, who's take on the admin interface is leagues ahead of WHM/cPanel and a fine example of minimal yet functional design. [coincidentally siteground dumped WHM for their own software due to the price increased but that's a whole other story].

Minimal design shouldn't mean taking stuff away for the sake of it, if you're sacrificing usability you're doing it for the wrong reason. I cannot see a single thing that is enhanced in glass compared to paper lantern other than looking 'clean'. If that's an improvement then it's going to be purely down to personal taste.
 
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Damian

Well-Known Member
Oct 1, 2001
109
7
318
We freely admit that Glass isn't for everyone. As I mentioned earlier, it tested well with users that are new to cPanel and control panels in general, but it's always good to have choices. Don't worry, the standard theme isn't going away :D

You can change the default from WHM >> Customization and from the "Customize Style" tab and that will ensure new accounts get the old style.
I want to hide the 'Switch to Glass' option for existing customers.

 
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