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cPanel Home Directory Backup Restore

Discussion in 'General Discussion' started by the-it-guys, Sep 20, 2012.

  1. the-it-guys

    the-it-guys Registered

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    Hi there,

    I need some assistance restoring a backup of my sites home directory .tar.gz file.

    When I attempt to restore the backup from cPanel I receive "Problem loading page - The connection was reset" error. There isn't a proxy or firewall causing the issue.

    If someone could help me restore the home dir that would be much appreciated. Thanks :)
     

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    #1 the-it-guys, Sep 20, 2012
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    If you're having problems uploading your backup here, you might try uploading it to the server and have your host restore it for you. How large of a backup was it?
     
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    #2 Infopro, Sep 20, 2012
  3. pwhjenny

    pwhjenny Well-Known Member

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    You better to upload files to your home directory and ask your host to get it restored for you. I believe, your data size must be large that is reason it is not being restored via browser.
     
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    #3 pwhjenny, Sep 21, 2012
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