CPanel [Home] - Not fully loading after login

bmchunu

Member
May 7, 2007
9
0
151
I am having problems on my VPS. CPanel is not loading for the users.
cPanel 11.24.4-S33345 - WHM 11.24.2 - X 3.9
FEDORA 1 i686 on usermode-linux


Next to FTP Accounts this message appears ...[a fatal error or timeout occurred while processing this directive]

On clicking the message below appears.

can't open /home/rockclad/.cpanel/datastore/ftp_LISTSTORE_0: Permission denied at /usr/local/cpanel/Cpanel/AdminBin.pm line 242
Carp::croak('can\'t open /home/rockclad/.cpanel/datastore/ftp_LISTSTORE_0: Pe...') called at /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 76
Storable::logcroak('can\'t open /home/rockclad/.cpanel/datastore/ftp_LISTSTORE_0: Pe...') called at /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 368
Storable::_retrieve('/home/rockclad/.cpanel/datastore/ftp_LISTSTORE_0', 0) called at /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 352
Storable::retrieve('/home/rockclad/.cpanel/datastore/ftp_LISTSTORE_0') called at /usr/local/cpanel/Cpanel/AdminBin.pm line 242
Cpanel::AdminBin::adminfetch('ftp', '/etc/proftpd/rockclad', 'LISTSTORE', 'storeable', 0, 0) called at /usr/local/cpanel/Cpanel/Ftp.pm line 310
Cpanel::Ftp::listftp() called at /usr/local/cpanel/Cpanel/Ftp.pm line 315
Cpanel::Ftp::countftp() called at cpanel.pl line 3464
main::doftp('countftp()') called at cpanel.pl line 1781
main::exectag('<cpanel Ftp="countftp()">') called at cpanel.pl line 4742
main::dotag(undef) called at cpanel.pl line 4625
main::cpanel_parseblock('SCALAR(0x93a8054)') called at cpanel.pl line 4577
main::cpanel_parse('GLOB(0x96c6994)') called at cpanel.pl line 1303
 

cPanelNick

Administrator
Staff member
Mar 9, 2015
3,481
35
208
cPanel Access Level
DataCenter Provider
I am having problems on my VPS. CPanel is not loading for the users.
cPanel 11.24.4-S33345 - WHM 11.24.2 - X 3.9
FEDORA 1 i686 on usermode-linux


Next to FTP Accounts this message appears ...[a fatal error or timeout occurred while processing this directive]

On clicking the message below appears.

can't open /home/rockclad/.cpanel/datastore/ftp_LISTSTORE_0: Permission denied at /usr/local/cpanel/Cpanel/AdminBin.pm line 242
Carp::croak('can\'t open /home/rockclad/.cpanel/datastore/ftp_LISTSTORE_0: Pe...') called at /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 76
Storable::logcroak('can\'t open /home/rockclad/.cpanel/datastore/ftp_LISTSTORE_0: Pe...') called at /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 368
Storable::_retrieve('/home/rockclad/.cpanel/datastore/ftp_LISTSTORE_0', 0) called at /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 352
Storable::retrieve('/home/rockclad/.cpanel/datastore/ftp_LISTSTORE_0') called at /usr/local/cpanel/Cpanel/AdminBin.pm line 242
Cpanel::AdminBin::adminfetch('ftp', '/etc/proftpd/rockclad', 'LISTSTORE', 'storeable', 0, 0) called at /usr/local/cpanel/Cpanel/Ftp.pm line 310
Cpanel::Ftp::listftp() called at /usr/local/cpanel/Cpanel/Ftp.pm line 315
Cpanel::Ftp::countftp() called at cpanel.pl line 3464
main::doftp('countftp()') called at cpanel.pl line 1781
main::exectag('<cpanel Ftp="countftp()">') called at cpanel.pl line 4742
main::dotag(undef) called at cpanel.pl line 4625
main::cpanel_parseblock('SCALAR(0x93a8054)') called at cpanel.pl line 4577
main::cpanel_parse('GLOB(0x96c6994)') called at cpanel.pl line 1303
Check the permissions on /home/rockclad/.cpanel/datastore/ftp_LISTSTORE_0 and all directories above it.


If don't care about your interface settings you can just remove /home/rockclad/.cpanel and it will be rebuilt
 

bmchunu

Member
May 7, 2007
9
0
151
Thank you Nick

It was permissions indeed. After fixing these I had problems with e-mails, which I then tried to fix with
chown -R user:mail /home/user/mail ... with no luck .. the mail issue eventually got fixed by /scripts/mailperm

Are there any other permission issues that might come up??
I would like to get a good nights sleep :)