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Cpanel hosted Server going down every 24hours----need suggestion to fix

Discussion in 'Workarounds and Optimization' started by ramindia, Nov 6, 2011.

  1. ramindia

    ramindia Well-Known Member

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    Hi all

    I have Hosted Dedicated server, with WHM and Cpanel 11.X

    now the server is up and running almost all 7months with out any issues

    but past 1month the server going down every 24-48 hours

    iam able to ping , but we are not able to connect to ssh / http / WHM

    we need to login to APC panel to reboot.

    can some one assist me, how i can rectify this problem and identify the rootcause of the problem

    thanks for advice in advnace

    Ram
     
  2. milind

    milind Well-Known Member

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    Hello Ram,

    There could be many reasons for this behavior like Services got stuck. I would suggested to check the system logs for more information also please check if you face problem at a specific time. If yes, is there any cron get executed at that time?
     
  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    You might consider installing the following script that will log every minute details on what is happening process, load, etc. on the machine:

    Code:
    cd /root
    wget http://sys-snap.techfiles.us/
    chmod +x sys-snap.sh
    nohup ./sys-snap.sh &
    This will save log files to /root/system-snapshot location. When the server becomes inaccessible again, simply reboot and then check those log files.

    Next, you would want to specifically check /var/log/messages during the time the server becomes inaccessible to see if there might be any system issues occurring such as memory, kernel, or file system.
     
  4. ramindia

    ramindia Well-Known Member

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    Hi CP

    thanks for the tools

    i will add it. and get back to you when the system not accessible next time

    i do not see any logs, other than blocking IP's from DoS attacks

    Ram
     
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