zalocus

Active Member
Apr 30, 2017
31
0
6
Austria
cPanel Access Level
Reseller Owner
Hello i have a WHM/Cpanel installation and everything works fine when i login with my IP adress:2087 but i am using WHMCS and when i add a cpanel server to a client it redirects me to my hostname https://shv1.example.com:2087/ This is OK for me i want to open the Clients Cpanel with the hostnames but my problem is this dont work i get an "DNS_PROBE_FINISHED_NXDOMAIN" ERROR

So i ad in WHM A entry yesterday for my Hostname but again it will not open, so my problem is with IP it works with https://shv1.example.com:2087/ not!

Can anyone Help me here?

greets
 
Last edited by a moderator:

24x7server

Well-Known Member
Apr 17, 2013
1,911
96
78
India
cPanel Access Level
Root Administrator
Twitter
Hi,

You said that you are using https://shv1.example.com:2087/, so can you try pinging this particular FQDN and see if it is resolving to the correct IP that you have set A record for. If the A record is not propagated, you will not be able to use it with this FQDN..
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,205
363
Hello,

Have you created a cPanel account for "example.com" on the cPanel server? If not, you'd need to ensure "example.com" uses name servers associated with the cPanel server, and a DNS zone for it exists on the system. Otherwise, if the DNS for this domain name is handled on a remote name server, you'd have to manually add the "A" record for the server's hostname on the remote name server.

Thank you.