Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

cPanel Hostname Doesn't Open

Discussion in 'Bind/DNS/Nameserver' started by zalocus, Apr 30, 2017.

Tags:
  1. zalocus

    zalocus Member

    Joined:
    Apr 30, 2017
    Messages:
    20
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Austria
    cPanel Access Level:
    Reseller Owner
    Hello i have a WHM/Cpanel installation and everything works fine when i login with my IP adress:2087 but i am using WHMCS and when i add a cpanel server to a client it redirects me to my hostname https://shv1.example.com:2087/ This is OK for me i want to open the Clients Cpanel with the hostnames but my problem is this dont work i get an "DNS_PROBE_FINISHED_NXDOMAIN" ERROR

    So i ad in WHM A entry yesterday for my Hostname but again it will not open, so my problem is with IP it works with https://shv1.example.com:2087/ not!

    Can anyone Help me here?

    greets
     
    #1 zalocus, Apr 30, 2017
    Last edited by a moderator: Apr 30, 2017
  2. Eminds

    Eminds Well-Known Member

    Joined:
    Nov 10, 2016
    Messages:
    267
    Likes Received:
    20
    Trophy Points:
    18
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Eminds, Apr 30, 2017
  3. 24x7server

    24x7server Well-Known Member

    Joined:
    Apr 17, 2013
    Messages:
    1,789
    Likes Received:
    83
    Trophy Points:
    78
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Hi,

    You said that you are using https://shv1.example.com:2087/, so can you try pinging this particular FQDN and see if it is resolving to the correct IP that you have set A record for. If the A record is not propagated, you will not be able to use it with this FQDN..
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 24x7server, May 1, 2017
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,700
    Likes Received:
    1,791
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Have you created a cPanel account for "example.com" on the cPanel server? If not, you'd need to ensure "example.com" uses name servers associated with the cPanel server, and a DNS zone for it exists on the system. Otherwise, if the DNS for this domain name is handled on a remote name server, you'd have to manually add the "A" record for the server's hostname on the remote name server.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, May 2, 2017
(You must log in or sign up to post here.)
Loading...
Similar Threads - cPanel Hostname Doesn't
  1. postcd

    SOLVED How to prevent all cPanel PHP mail() to be sent from server hostname?

    postcd, Mar 18, 2018, in forum: E-mail Discussion
    Replies:
    7
    Views:
    335
    cPanelMichael
    Mar 19, 2018
  2. web-hosting

    cPanel URL always redirects to hostname

    web-hosting, Jan 17, 2018, in forum: Bind/DNS/Nameserver
    Replies:
    3
    Views:
    540
    cPanelMichael
    Jan 19, 2018
  3. democreations

    Emails sent between 2 cPanel server shows email from as main server hostname

    democreations, Nov 20, 2017, in forum: E-mail Discussion
    Replies:
    3
    Views:
    201
    cPanelMichael
    Nov 21, 2017
  4. Michael Legg

    SOLVED cPanel using wrong hostname to connect to MySQL server

    Michael Legg, Oct 18, 2017, in forum: Database Discussion
    Replies:
    3
    Views:
    710
    ottdev
    Oct 21, 2017
  5. bmango

    The cPanel Store is processing the hostname certificate request

    bmango, Oct 16, 2017, in forum: Security
    Replies:
    4
    Views:
    491
    bmango
    Oct 23, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice