Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

cPanel initial setup [an error occurred while processing this directive]

Discussion in 'General Discussion' started by kpmedia, Mar 24, 2014.

  1. kpmedia

    kpmedia Well-Known Member

    Joined:
    Feb 13, 2011
    Messages:
    87
    Likes Received:
    1
    Trophy Points:
    56
    Location:
    USA, Europe
    cPanel Access Level:
    Root Administrator
    Several weeks ago, I deleted /etc/.whostmgrft to re-run the initial setup.

    I was several steps in, the phone rang, and I had to leave ASAP for some reason. The browser was just closed. It appeared to be fine at that time.

    (Note: this server was not being used yet and is new. But now I'm ready!)

    I went to WHM tonight, to start over, and get [an error occurred while processing this directive]

    What's wrong?
     

    Attached Files:

    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. geobaby

    geobaby Member
    PartnerNOC

    Joined:
    Mar 21, 2008
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    51
    Please paste the complete error message here. Did you try running /scripts/upcp --force?
     
  3. Sys Admin

    Sys Admin Well-Known Member

    Joined:
    Apr 29, 2007
    Messages:
    67
    Likes Received:
    0
    Trophy Points:
    156
    cPanel Access Level:
    Root Administrator
    Can you stat /etc/resolv.conf ? Any special/immunity flags?

    Also, Can you please check if quota is installed or not by:

    If it's not, then please install it:

     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,367
    Likes Received:
    1,856
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Check /usr/local/cpanel/logs/error_log for the specific output when you notice this message in your browser. This should help identify the source of the problem.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice