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cPanel initial startup fails.

Discussion in 'General Discussion' started by gigawiz, Jul 24, 2010.

  1. gigawiz

    gigawiz Member

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    i setup a server in my house for testing purposes recently and decided to try cpanel on it.

    cpanel installed properly to my knowledge, but when i go to http://IP$:2086 i get the following error:
    Code:
    Internal Server Error
    
    open3: exec of /usr/local/cpanel/whostmgr/bin/whostmgr3 ./initial_setup_wizard1 failed at cpsrvd line 6140
    cpsrvd/11.25 Server at --.---.--.---
    HTTP/1.1 200 OK Server: cpsrvd/11.25 Connection: close Date: Sat, 24 Jul 2010 09:09:29 GMT 0 
    
    i have tried
    /scripts/upcp --force

    and yet even after rebooting it still refuses to work. :mad:
    any idea of what i did wrong? :confused:
     
  2. WiredTree Joe

    WiredTree Joe Well-Known Member
    PartnerNOC

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    Check the cPanel error log and see if you can get any useful information out of it:

    Code:
    tail -100 /usr/local/cpanel/logs/error_log
     
  3. gigawiz

    gigawiz Member

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    this is what i get
    Code:
    root@serv1532 [~]# tail -100 /usr/local/cpanel/logs/error_log
    Building global cache for cpanel...Done
    [2010-07-27 01:27:27 -0400] warn [quotacheck] User file '/var/cpanel/users/root' is empty or non-existent. at /scripts/cPScript/Config/LoadCpUserFile.pm line 35
            cPScript::Config::LoadCpUserFile::load('root') called at /scripts/cPScript/Config/LoadCpUserFile.pm line 158
            cPScript::Config::LoadCpUserFile::loadcpuserfile('root') called at /scripts/quotacheck line 84
    open3: exec of /usr/local/cpanel/whostmgr/bin/whostmgr3 ./initial_setup_wizard1 failed at cpsrvd line 6140
    Internal Error: "GET /scripts3/initial_setup_wizard1 HTTP/1.1" open3: exec of /usr/local/cpanel/whostmgr/bin/whostmgr3 ./initial_setup_wizard1 failed at cpsrvd line 6140
    
    root@serv1532 [~]#
    
     
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