AlainBelez

Registered
May 17, 2015
3
0
1
Manila
cPanel Access Level
Website Owner
I'm using CentOS 7 with Edge build
Code:
[2015-05-18 04:15:39 +0000]   Downloading http://httpupdate.cpanel.net/RPM/11.48                                     /centos/7/x86_64/MySQL55-devel-5.5.42-4.cp1148.x86_64.rpm
[2015-05-18 04:16:15 +0000] ***** FATAL: Digest for MySQL55-devel-5.5.42-4.cp114                                     8.x86_64.rpm is different from expected
[2015-05-18 04:16:15 +0000]   The Administrator will be notified to review this                                      output when this script completes
[2015-05-18 04:16:15 +0000] ***** FATAL: Error staging RPM files: Digest for MyS                                     QL55-devel-5.5.42-4.cp1148.x86_64.rpm is different from expected at /usr/local/c                                     panel/scripts-cpanelsync/updatenow.static-cpanelsync line 34612.
[2015-05-18 04:16:15 +0000]   see http://go.cpanel.net/rpmcheckfailed for more i                                     nformation
[2015-05-18 04:16:15 +0000]   The Administrator will be notified to review this                                      output when this script completes
[2015-05-18 04:16:15 +0000] E Detected events which require user notification du                                     ring updatenow. Will send iContact the log
info [updatenow] No such locale as 'en'
info [updatenow] No such locale as 'en'
info [updatenow] No such locale as 'en'
info [updatenow] upcp Notification => [email protected] via EMAIL                                      [level => 1]
Cpanel::iContact: icontact /usr/sbin/sendmail is not executable by 0
info [updatenow] No such locale as 'en'
Cpanel::iContact: icontact broken pipe
 

AlainBelez

Registered
May 17, 2015
3
0
1
Manila
cPanel Access Level
Website Owner
tried reinstalling...
Code:
[2015-05-18 08:54:15 +0000]   Downloading http://httpupdate.cpanel.net/RPM/11.42/centos/7/x86_64/cpanel-open_sans-devel-1.0-2.cp1142.noarch.rpm
[2015-05-18 08:54:22 +0000] ***** FATAL: Digest for cpanel-open_sans-devel-1.0-2.cp1142.noarch.rpm is different from expected
[2015-05-18 08:54:22 +0000]   The Administrator will be notified to review this output when this script completes
[2015-05-18 08:54:22 +0000] ***** FATAL: Error staging RPM files: Digest for cpanel-open_sans-devel-1.0-2.cp1142.noarch.rpm is different from expected at /usr/local/cpanel/scripts-cpanelsync/updatenow.static-cpanelsync line 34612.
[2015-05-18 08:54:22 +0000]   see http://go.cpanel.net/rpmcheckfailed for more information
[2015-05-18 08:54:22 +0000]   The Administrator will be notified to review this output when this script completes
[2015-05-18 08:54:22 +0000] E Detected events which require user notification during updatenow. Will send iContact the log
info [updatenow] No such locale as 'en'
info [updatenow] No such locale as 'en'
info [updatenow] No such locale as 'en'
info [updatenow] upcp Notification => [email protected] via EMAIL [level => 1]
Cpanel::iContact: icontact /usr/sbin/sendmail is not executable by 0
info [updatenow] No such locale as 'en'
Cpanel::iContact: icontact broken pipe
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,229
463
Hello,

Is there sufficient space to complete the installation?

Also, note you are welcome to submit a support ticket with us if you want us to take a closer look and determine why the installation fails. You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

kamyana

Member
Apr 5, 2004
10
0
151
Pakistan
I am also getting following error while running the install script

Code:
[20150521.155852] ***** FATAL: Failed to download updatenow.static from server: This program cannot function without an executable /usr/bin/lsattr at ./updatenow.static line 37937.
[20150521.155852]   The Administrator will be notified to review this output when this script completes
[20150521.155852] E Detected events which require user notification during updatenow. Will send iContact the log
info [updatenow] No such locale as 'en'
info [updatenow] upcp Notification => [EMAIL][email protected][/EMAIL] via EMAIL [level => 1]
Cpanel::iContact: icontact /usr/sbin/sendmail is not executable by 0
info [updatenow] No such locale as 'en'
info [updatenow] No such locale as 'en'
Undefined subroutine &Cpanel::CPAN::I18N::LangTags::Detect::locale2language_tag called at ./updatenow.static line 21207.
2015-05-21 15:58:53  650 (DEBUG):   The installation process detected a failed synchronization. The system will reattempt the synchronization with the updatenow.static file...
2015-05-21 15:58:53  656 (FATAL): The installation process was unable to synchronize cPanel & WHM. Verify that your network can connect to httpupdate.cpanel.net and rerun the installer.
 
Last edited by a moderator:

dalem

Well-Known Member
PartnerNOC
Oct 24, 2003
2,980
156
368
SLC
cPanel Access Level
DataCenter Provider
if getting above error then the most probably reason is that /usr/bin/lsattr not existing and you can confirm this with the command :
lsattr /bin/ls
-bash: lsattr: command not found

it means its missing so you need to install it with :



“yum install e2fsprogs” in which e2fsprogs is what provides /usr/bin/lsattr

Now run cpanel installation, it should be completed
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,229
463
“yum install e2fsprogs” in which e2fsprogs is what provides /usr/bin/lsattr
Hello,

Yes, as mentioned, this should address the error message you encountered. Note that it's a separate error message compared to what the original poster reported.

Thank you.
 

encikacop

Member
Jun 29, 2007
10
0
51
I encountered the following error:

Code:
[2015-09-07 21:24:19 +0800]   Downloading http://httpupdate.cpanel.net/RPM/11.46/centos/7/x86_64/cpanel-perl-514-Diff-LibXDiff-0.05-1.cp1146.x86_64.rpm
[2015-09-07 21:24:20 +0800]   Downloading http://httpupdate.cpanel.net/RPM/11.46/centos/7/x86_64/cpanel-perl-514-Config-Tiny-2.20-1.cp1146.x86_64.rpm
[2015-09-07 21:24:21 +0800] ***** FATAL: Digest for cpanel-perl-514-Config-Tiny-2.20-1.cp1146.x86_64.rpm is different from expected
[2015-09-07 21:24:21 +0800]   The Administrator will be notified to review this output when this script completes
[2015-09-07 21:24:21 +0800] ***** FATAL: Error staging RPM files: Digest for cpanel-perl-514-Config-Tiny-2.20-1.cp1146.x86_64.rpm is different from expected at ./updatenow.static line 34693.
[2015-09-07 21:24:21 +0800]   see http://go.cpanel.net/rpmcheckfailed for more information
[2015-09-07 21:24:21 +0800]   The Administrator will be notified to review this output when this script completes
[2015-09-07 21:24:21 +0800] E Detected events which require user notification during updatenow. Will send iContact the log
info [updatenow] No such locale as 'en'
info [updatenow] No such locale as 'en'
info [updatenow] upcp Notification => [email protected] via EMAIL [level => High (1)]
Cpanel::iContact: icontact /usr/sbin/sendmail is not executable by 0
info [updatenow] No such locale as 'en'
Cpanel::iContact: icontact broken pipe
warn [updatenow] Error while writing email: Attempted to create a “ModuleLoadError” exception with arguments “HASH(0x66805c8)” while creating exception “IO::WriteError” with arguments “HASH(0x664e650)”. at ./updatenow.static line 1800.
        Cpanel::Exception::create('ModuleLoadError', 'HASH(0x66805c8)') called at ./updatenow.static line 1691
        Cpanel::LoadModule::load_perl_module('Cpanel::Exception::IO::WriteError') called at ./updatenow.static line 1816
        Cpanel::Exception::create('IO::WriteError', 'HASH(0x664e650)') called at ./updatenow.static line 4120
        Cpanel::Autodie::print(undef, 'An error was detected which prevented updatenow from completi...') called at ./updatenow.static line 28240
        Cpanel::Email::Object::_send_msg_into_fh('Cpanel::Email::Object=HASH(0x66ac9e0)', 'SCALAR(0x2788fa8)', 'GLOB(0x656daf8)') called at ./updatenow.static line 28139
        Cpanel::Email::Object::_print_body_part('Cpanel::Email::Object=HASH(0x66ac9e0)', 'GLOB(0x656daf8)', 'text_body', 'text/plain') called at ./updatenow.static line 28170
        Cpanel::Email::Object::_print_full_body('Cpanel::Email::Object=HASH(0x66ac9e0)', 'GLOB(0x656daf8)') called at ./updatenow.static line 28084
        Cpanel::Email::Object::print('Cpanel::Email::Object=HASH(0x66ac9e0)', 'GLOB(0x656daf8)') called at ./updatenow.static line 3939
        Cpanel::iContact::__ANON__() called at ./updatenow.static line 393
        eval {...} called at ./updatenow.static line 384
        Try::Tiny::try('CODE(0x6636730)', 'Try::Tiny::Catch=REF(0x348f540)') called at ./updatenow.static line 3946
        Cpanel::iContact::write_email_to_fh('GLOB(0x656daf8)', 'to', 'ARRAY(0x65ea110)', 'subject', '[cpanel.domain.local] cPanel update failure during updatenow', 'from', 'cPanel on cpanel.domain.local <[email protected]>', 'html_related', undef, ...) called at ./updatenow.static line 3880
        Cpanel::iContact::__ANON__(__CPANEL_HIDDEN__) called at ./updatenow.static line 29322
        Cpanel::SafeRun::Object::new('Cpanel::SafeRun::Object', 'program', '/usr/sbin/sendmail', 'args', 'ARRAY(0x641f168)', 'stdin', 'CODE(0x6252678)') called at ./updatenow.static line 3882
        Cpanel::iContact::_sendemail('to', 'ARRAY(0x65ea110)', 'html_related', undef, 'from', 'cPanel on cpanel.domain.local <[email protected]>', 'subject', '[cpanel.domain.local] cPanel update failure during updatenow', 'text_body', ...) called at ./updatenow.static line 3608
        Cpanel::iContact::_send_notifications('HASH(0x2788ae0)', 'HASH(0x27a22f0)', 'ARRAY(0x4103218)') called at ./updatenow.static line 3572
        Cpanel::iContact::icontact('application', 'upcp', 'subject', 'cPanel update failure during updatenow', 'message', 'An error was detected which prevented updatenow from completi...') called at ./updatenow.static line 1558
        Cpanel::Update::Now::send_icontact_noclass_notification('Cpanel::Update::Now=HASH(0x261c360)', '-------------------------------------------------------------...') called at ./updatenow.static line 1513
        Cpanel::Update::Now::notify('Cpanel::Update::Now=HASH(0x261c360)') called at ./updatenow.static line 1471
        Cpanel::Update::Now::terminate('Cpanel::Update::Now=HASH(0x261c360)', '') called at ./updatenow.static line 51203

close() failed: No such file or directory at ./updatenow.static line 29345.
[2015-09-07 21:50:50 +0800]   Removing staged files and directories for x3mail
[2015-09-07 21:50:50 +0800]   Removing staged files and directories for x3
[2015-09-07 21:50:50 +0800]   Removing staged files and directories for binaries/linux-c7-x86_64, cpanel
Can't exec "/usr/local/cpanel/scripts/cpanel_initial_install": No such file or directory at /home/cPanelInstall/selfgz64467/install line 161.
2015-09-07 21:50:52  163 (FATAL): The system failed to run the /usr/local/cpanel/scripts/cpanel_initial_install script.
Removing /root/installer.lock.
I tried to install cPanel locally on my test VMware, CentOS 7 64bit minimal installation. Submitting support ticket is impossible without Support Access ID (as I'm still evaluating and cPanel failed during installation). lsattr is there:

Code:
[[email protected] ~]# which lsattr
/usr/bin/lsattr
Any ideas?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,229
463
Please post the output from:

Code:
df -h
Also, does running "/scripts/upcp --force" result in a failure message?

Thank you.
 

encikacop

Member
Jun 29, 2007
10
0
51
Please post the output from:

Code:
df -h
Also, does running "/scripts/upcp --force" result in a failure message?

Thank you.
There is no upcp. The cPanel installation didn't finish:
Code:
[[email protected] home]# ls -al /scripts
lrwxrwxrwx 1 root root 25 Sep  9 18:26 /scripts -> /usr/local/cpanel/scripts
[[email protected] home]# ls -al /usr/local/cpanel/scripts
ls: cannot access /usr/local/cpanel/scripts: No such file or directory
Output of df -h:
Code:
[[email protected] home]# df -h
Filesystem            Size  Used Avail Use% Mounted on
/dev/mapper/VolGroup-lv_root
                       18G  1.9G   15G  12% /
tmpfs                 1.9G     0  1.9G   0% /dev/shm
/dev/sda1             477M   52M  400M  12% /boot
/dev/sdb1              40G   48M   38G   1% /home
Today I retried again with CentOS 6.6 minimal installation and I got the similar error, but for different package:
Code:
[2015-09-09 20:13:19 +0800]   cpanel-perl-514-Net-Whois-IANA-0.41-4.cp1146.x86_64.rpm already downloaded
[2015-09-09 20:13:19 +0800]   cpanel-perl-514-Clone-0.36-1.cp1146.x86_64.rpm already downloaded
[2015-09-09 20:13:19 +0800]   Downloading http://httpupdate.cpanel.net/RPM/11.50/centos/6/x86_64/cpanel-php54-Date-Holidays-Australia-0.2.1-1.cp1150.noarch.rpm
[2015-09-09 20:13:21 +0800] ***** FATAL: Digest for cpanel-php54-Date-Holidays-Australia-0.2.1-1.cp1150.noarch.rpm is different from expected
[2015-09-09 20:13:21 +0800]   The Administrator will be notified to review this output when this script completes
[2015-09-09 20:13:21 +0800] ***** FATAL: Error staging RPM files: Digest for cpanel-php54-Date-Holidays-Australia-0.2.1-1.cp1150.noarch.rpm is different from expected at ./updatenow.static line 34693.[2015-09-09 20:13:21 +0800]   see http://go.cpanel.net/rpmcheckfailed for more information
[2015-09-09 20:13:21 +0800]   The Administrator will be notified to review this output when this script completes
[2015-09-09 20:13:21 +0800] E Detected events which require user notification during updatenow. Will send iContact the log
info [updatenow] No such locale as 'en'
info [updatenow] No such locale as 'en'
info [updatenow] upcp Notification => [email protected] via EMAIL [level => High (1)]
Cpanel::iContact: icontact /usr/sbin/sendmail is not executable by 0
info [updatenow] No such locale as 'en'
Cpanel::iContact: icontact broken pipe
warn [updatenow] Error while writing email:
Cpanel::iContact: icontact broken pipe
close() failed: Broken pipe at ./updatenow.static line 29345.
[2015-09-09 20:38:40 +0800]   Removing staged files and directories for binaries/linux-c6-x86_64, cpanel
[2015-09-09 20:38:41 +0800]   Removing staged files and directories for x3
[2015-09-09 20:38:42 +0800]   Removing staged files and directories for x3mail
Can't exec "/usr/local/cpanel/scripts/cpanel_initial_install": No such file or directory at /home/cPanelInstall/selfgz2221/install line 161.
2015-09-09 20:38:42  163 (FATAL): The system failed to run the /usr/local/cpanel/scripts/cpanel_initial_install script.
Removing /root/installer.lock.
Signal caught, cleaning up
Any ideas?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,229
463
Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Note that you can email cs[@]cpanel.net directly if you are unable to obtain a support ID and request they direct your issue to our technical support team.

Thank you.