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cPanel install "hang"

Discussion in 'General Discussion' started by yanurmal, Jan 11, 2012.

  1. yanurmal

    yanurmal Registered

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    Hi

    This is my first experience installing cpanel.
    I install cpanel on centos 5.7, Intel Xeon, RAM 8Gb, Hdd 500G.

    When the installation is running, it suddenly stopped on the line:
    - Ssystem [BEGIN]: / usr / local / cpanel / scripts / mysqlup - force

    What causes the above situation and what should I do to solve it.
    Please help, thank you.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Does the installation remain at that point without proceeding, or does it eventually fail with a specific error message?

    Feel free to open a ticket with us if you want us to take a closer look:

    Submit A Ticket

    Thank you.
     
  3. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Could you also trace the installation PIDs to see what it might be doing at the point it fails?

    Code:
    ps aux | grep latest
    lsof -p PID#
    Here you would replace PID# with the PID of the installation process. You might even need to use "pstree -u root -p" to track down the installation processes to see them in a tree listing for what is the last running latest process and then "lsof -p PID#" for that process.

    Additionally, depending on how much of cPanel has installed, you might check /usr/local/cpanel/logs/error_log for any details or /var/log/cpanel-install-thread0.log and /var/log/cpanel-install-thread1.log files (these last two are the cPanel installation logs).
     
  4. yanurmal

    yanurmal Registered

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    Thanks all, it's solved.

    Apparently, MySQL install take long time to complete.
    About 20 minutes, there should be a message of this.
     
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