sparek-3

Well-Known Member
Aug 10, 2002
1,998
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cPanel Access Level
Root Administrator
Are there any issues with the cPanel installer?

I installed cPanel (11.50 LTS) on a server a few days ago. Went to work on it some more today, noticed that /usr/local/cpanel/3rdparty/mailman/Mailman doesn't exist. /etc/init.d/cpanel doesn't exist. And there appears to be some MySQL issues as I can't get it to start (I haven't looked at this problem too in-depth, given that other cPanel install problems exist).

I have run /scripts/upcp --force multiple times to try and force an update, but I don't get any where. At this point, I'm guessing I'm just going to wipe the server and do another fresh install.

Anything else I might give a try before completely wiping the system and starting over?
 

sparek-3

Well-Known Member
Aug 10, 2002
1,998
221
343
cPanel Access Level
Root Administrator
It looks like I did not have the permissions on /tmp set correctly and this caused problems with MySQL installation. I have seen this issue before, I guess I skipped over checking /tmp permissions before starting the install.

Would have anything to do with Mailman and /etc/init.d/cpanel being missing?

I didn't find anything pertaining to Mailman amiss in the installation log. In regards to /etc/init.d/cpanel missing I found:

Code:
2016-01-25 17:43:06  182 ( INFO): Adding services to startup.
2016-01-25 17:43:06  184 ( INFO):  - Enabling cpanel
2016-01-25 17:43:06  185 (DEBUG):  - ssystem [BEGIN]: /usr/local/cpanel/scripts/cpservice cpanel enable
2016-01-25 17:43:06  185 (DEBUG):  The service init script does not exist at /etc/rc.d/init.d/cpanel
2016-01-25 17:43:06  185 (ERROR):  - ssystem [EXIT_CODE] '/usr/local/cpanel/scripts/cpservice' exited with 1 (ignored)
2016-01-25 17:43:06  185 (DEBUG):  - ssystem [END]
Which doesn't give a lot of information, just confirms that it's missing. Perhaps this is all tied to /tmp not having proper permissions (0755 instead of 1777)? Or MySQL not being properly installed?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,216
463
Hello :)

Do you notice any error messages in the update logs located in /var/cpanel/updatelogs during the forced cPanel updates? Could you verify which operating system you installed cPanel on?

Thank you.