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cPanel install issues

Discussion in 'General Discussion' started by sparek-3, Jan 28, 2016.

  1. sparek-3

    sparek-3 Well-Known Member

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    Are there any issues with the cPanel installer?

    I installed cPanel (11.50 LTS) on a server a few days ago. Went to work on it some more today, noticed that /usr/local/cpanel/3rdparty/mailman/Mailman doesn't exist. /etc/init.d/cpanel doesn't exist. And there appears to be some MySQL issues as I can't get it to start (I haven't looked at this problem too in-depth, given that other cPanel install problems exist).

    I have run /scripts/upcp --force multiple times to try and force an update, but I don't get any where. At this point, I'm guessing I'm just going to wipe the server and do another fresh install.

    Anything else I might give a try before completely wiping the system and starting over?
     
  2. cPanelKenneth

    cPanelKenneth cPanel Development
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    Any clues in the installer, or update logs?
     
  3. sparek-3

    sparek-3 Well-Known Member

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    It looks like I did not have the permissions on /tmp set correctly and this caused problems with MySQL installation. I have seen this issue before, I guess I skipped over checking /tmp permissions before starting the install.

    Would have anything to do with Mailman and /etc/init.d/cpanel being missing?

    I didn't find anything pertaining to Mailman amiss in the installation log. In regards to /etc/init.d/cpanel missing I found:

    Code:
    2016-01-25 17:43:06  182 ( INFO): Adding services to startup.
    2016-01-25 17:43:06  184 ( INFO):  - Enabling cpanel
    2016-01-25 17:43:06  185 (DEBUG):  - ssystem [BEGIN]: /usr/local/cpanel/scripts/cpservice cpanel enable
    2016-01-25 17:43:06  185 (DEBUG):  The service init script does not exist at /etc/rc.d/init.d/cpanel
    2016-01-25 17:43:06  185 (ERROR):  - ssystem [EXIT_CODE] '/usr/local/cpanel/scripts/cpservice' exited with 1 (ignored)
    2016-01-25 17:43:06  185 (DEBUG):  - ssystem [END]
    Which doesn't give a lot of information, just confirms that it's missing. Perhaps this is all tied to /tmp not having proper permissions (0755 instead of 1777)? Or MySQL not being properly installed?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Do you notice any error messages in the update logs located in /var/cpanel/updatelogs during the forced cPanel updates? Could you verify which operating system you installed cPanel on?

    Thank you.
     
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