cPanel installation errors on Almalinux

[Ksmith08]

Hello,

So I ordered a new almalinux VPS server (8.4) and wanted to install cPanel.

I followed this guide - System Requirements for AlmaLinux | cPanel & WHM Documentation

However, I'm getting this error -

2021-09-13 11:44:27  350 [70938] (DEBUG):   - ssystem [BEGIN]: /usr/bin/yum -y install https://dl.fedoraproject.org/pub/epel/epel-release-latest-8.noarch.rpm --enablerepo=powertools
2021-09-13 11:44:27  350 [70938] (DEBUG):     Last metadata expiration check: 0:07:48 ago on Mon Sep 13 11:36:39 2021.
2021-09-13 11:44:29  350 [70938] (DEBUG):     [MIRROR] epel-release-latest-8.noarch.rpm: Status code: 403 for https://dl.fedoraproject.org/pub/epel/epel-release-latest-8.noarch.rpm (IP: 38.145.60.22)
2021-09-13 11:44:29  350 [70938] (DEBUG):     [MIRROR] epel-release-latest-8.noarch.rpm: Status code: 403 for https://dl.fedoraproject.org/pub/epel/epel-release-latest-8.noarch.rpm (IP: 38.145.60.22)
2021-09-13 11:44:29  350 [70938] (DEBUG):     [MIRROR] epel-release-latest-8.noarch.rpm: Status code: 403 for https://dl.fedoraproject.org/pub/epel/epel-release-latest-8.noarch.rpm (IP: 38.145.60.22)
2021-09-13 11:44:29  350 [70938] (DEBUG):     [MIRROR] epel-release-latest-8.noarch.rpm: Status code: 403 for https://dl.fedoraproject.org/pub/epel/epel-release-latest-8.noarch.rpm (IP: 38.145.60.22)
2021-09-13 11:44:29  350 [70938] (DEBUG):     [FAILED] epel-release-latest-8.noarch.rpm: Status code: 403 for https://dl.fedoraproject.org/pub/epel/epel-release-latest-8.noarch.rpm (IP: 38.145.60.22)
2021-09-13 11:44:29  350 [70938] (DEBUG):     Status code: 403 for https://dl.fedoraproject.org/pub/epel/epel-release-latest-8.noarch.rpm (IP: 38.145.60.22)
2021-09-13 11:44:29  350 [70938] (ERROR):   - ssystem [EXIT_CODE] '/usr/bin/yum' exited with 1 (ignored)
2021-09-13 11:44:29  350 [70938] (DEBUG):   - ssystem [END]
2021-09-13 11:44:29  350 [70938] (DEBUG):   - ssystem [BEGIN]: /usr/bin/yum -y install https://dl.fedoraproject.org/pub/epel/epel-release-latest-8.noarch.rpm --enablerepo=powertools
2021-09-13 11:44:30  350 [70938] (DEBUG):     Last metadata expiration check: 0:07:51 ago on Mon Sep 13 11:36:39 2021.
2021-09-13 11:44:31  350 [70938] (DEBUG):     [MIRROR] epel-release-latest-8.noarch.rpm: Status code: 403 for https://dl.fedoraproject.org/pub/epel/epel-release-latest-8.noarch.rpm (IP: 38.145.60.22)
2021-09-13 11:44:31  350 [70938] (DEBUG):     [MIRROR] epel-release-latest-8.noarch.rpm: Status code: 403 for https://dl.fedoraproject.org/pub/epel/epel-release-latest-8.noarch.rpm (IP: 38.145.60.22)
2021-09-13 11:44:32  350 [70938] (DEBUG):     [MIRROR] epel-release-latest-8.noarch.rpm: Status code: 403 for https://dl.fedoraproject.org/pub/epel/epel-release-latest-8.noarch.rpm (IP: 38.145.60.22)
2021-09-13 11:44:32  350 [70938] (DEBUG):     [MIRROR] epel-release-latest-8.noarch.rpm: Status code: 403 for https://dl.fedoraproject.org/pub/epel/epel-release-latest-8.noarch.rpm (IP: 38.145.60.22)
2021-09-13 11:44:32  350 [70938] (DEBUG):     [FAILED] epel-release-latest-8.noarch.rpm: Status code: 403 for https://dl.fedoraproject.org/pub/epel/epel-release-latest-8.noarch.rpm (IP: 38.145.60.22)
2021-09-13 11:44:32  350 [70938] (DEBUG):     Status code: 403 for https://dl.fedoraproject.org/pub/epel/epel-release-latest-8.noarch.rpm (IP: 38.145.60.22)
2021-09-13 11:44:32  350 [70938] (ERROR):   - ssystem [EXIT_CODE] '/usr/bin/yum' exited with 1 (ignored)
2021-09-13 11:44:32  350 [70938] (DEBUG):   - ssystem [END]
2021-09-13 11:44:32  354 [70938] (FATAL): yum failed 6 times. The installation process cannot continue.

Any idea what's wrong? this is a vanilla install by the way..

Firewall - disabled
curl / perl - installed
SElinux - disabled

Thanks
Kev

 

[Ksmith08]

I hope someone can help me. I contacted my server support and this is what they told me -

“Should you experience the issues with Alma Linux 8.4 please ensure that the mirrors within your configuration are correct and crossreference them with the official mirrors to prevent inconsistencies.”

I’m not quite sure how to do that.

My requirement is, i just need to install cPanel that’s all.

 

[cPJustinD]

Hello! I think it would be best to open a support ticket so that our analysts can review the issue more thoroughly and determine what exactly is occurring. You can submit a support request using the "Submit a ticket" link in my signature below.

Please be sure to link this thread when opening the ticket and provide the ticket number here so that we can track the issue appropriately. If possible, please post the resolution on this thread as it may help other community members with similar issues.

 

[Ksmith08]

Hi @cPJustinD thanks for the reply but i dont have a license yet, going to use trial license for a while. Can you check those logs please?

 

[cPJustinD]

Hello again! We did see some reports of similar errors recently, although we've seen instances where trying after a few hours allows the install to complete. It's currently unclear what exactly is occurring. As I mentioned, I think it would be best to open a support ticket so that our analysts can review the issue more thoroughly and determine what exactly is occurring. You can submit a support request using the "Submit a ticket" link in my signature below. You should still be able to open a support request with a trial license.

Please be sure to link this thread when opening the ticket and provide the ticket number here so that we can track the issue appropriately. If possible, please post the resolution on this thread as it may help other community members with similar issues.