Here's an example of the errors:
Code:
[email protected] [~]# /scripts/easyapache
Can't locate Acme/Spork.pm in @INC (@INC contains: /usr/local/cpanel /var/cpanel/perl/easy /scripts /usr/local/lib/perl5/5.8.8/x86_64-linux /usr/local/lib/perl5/5.8.8 /usr/local/lib/perl5/site_perl/5.8.8/x86_64-linux /usr/local/lib/perl5/site_perl/5.8.8 /usr/local/lib/perl5/site_perl .) at /var/cpanel/perl/easy/Cpanel/Easy/Utils/BackGround.pm line 14.
BEGIN failed--compilation aborted at /var/cpanel/perl/easy/Cpanel/Easy/Utils/BackGround.pm line 14.
Compilation failed in require at (eval 17) line 3.
...propagated at /usr/local/lib/perl5/5.8.8/base.pm line 85.
at (eval 15) line 3
at /var/cpanel/perl/easy/Cpanel/Easy.pm line 15
BEGIN failed--compilation aborted at /var/cpanel/perl/easy/Cpanel/Easy.pm line 15.
Compilation failed in require at (eval 1) line 3.
...propagated at /usr/local/lib/perl5/5.8.8/base.pm line 85.
BEGIN failed--compilation aborted at /var/cpanel/perl/easy/Cpanel/Easy/Apache.pm line 8.
Compilation failed in require at /scripts/easyapache line 23.
[email protected] [~]#
Do you have root (Administrator) access to the hardware node of the VM?
Which virtual environment is being used?
If direct root access to the hardware node is not available I recommend escalating the issue to the systems administration team that has control over the VE configuration.
Please try the following command to install the specified Perl module that is mentioned in the error detail:
Code:
# /scripts/perlinstaller Acme::Spork
Code:
# /scripts/perlinstaller --force Acme::SporkHi Don,
Yes I do have root access to these boxes.
FYI, I successfully installed CentOS on a Xen VM, but it's failing on OpenVZ VMs(tried on two nodes). Nodes have not been changed in anyway although SolusVM was updated yesterday. SolusLabs have said that the CPanel installer has changed which is causing these problems.
CPanel DNS installs are fine as I built one successfully yesterday and a few the day before. So it's problems with CPanel installs on OpenVZ.
Regards,
Suhail.
Yes I do have root access to these boxes.
FYI, I successfully installed CentOS on a Xen VM, but it's failing on OpenVZ VMs(tried on two nodes). Nodes have not been changed in anyway although SolusVM was updated yesterday. SolusLabs have said that the CPanel installer has changed which is causing these problems.
CPanel DNS installs are fine as I built one successfully yesterday and a few the day before. So it's problems with CPanel installs on OpenVZ.
Regards,
Suhail.
Immediately after the failure on Virtuozzo/OpenVZ please check the output of the following command (executed from within the VPS container):
Code:
# cat /proc/user_beancounters
Code:
[email protected] [~]# cat /proc/user_beancounters
Version: 2.5
uid resource held maxheld barrier limit failcnt
19687: kmemsize 9667809 13614554 2147483646 2147483646 0
lockedpages 0 8 999999 999999 0
privvmpages 56925 134166 512000 512000 0
shmpages 663 791 256000 256000 0
dummy 0 0 0 0 0
numproc 53 88 999999 999999 0
physpages 31378 99135 0 2147483647 0
vmguarpages 0 0 256000 2147483647 0
oomguarpages 31379 99136 256000 2147483647 0
numtcpsock 27 51 7999992 7999992 0
numflock 8 13 999999 999999 0
numpty 1 3 500000 500000 0
numsiginfo 0 7 999999 999999 0
tcpsndbuf 539584 1168576 214748160 396774400 0
tcprcvbuf 442368 1924128 214748160 396774400 0
othersockbuf 29376 181872 214748160 396774400 0
dgramrcvbuf 0 8736 214748160 396774400 0
numothersock 27 36 7999992 7999992 0
dcachesize 626313 723969 2147483646 2147483646 0
numfile 1242 1758 23999976 23999976 0
dummy 0 0 0 0 0
dummy 0 0 0 0 0
dummy 0 0 0 0 0
numiptent 22 37 999999 999999 0
[email protected] [~]#I just installed cPanel VPS on a CentOS x64 Virtual Machine (XenServer). I'm having the same issue, Apache and PHP are not installed. Any ideas? I tried the perlinstaller but still having the same issue. I can't run easyapache or anything.
Thanks
I reformatted, installed CentOS again, and installed cPanel... Nothing different, but for some reason everything installed this time.
Perhaps CPanel have fixed the installer. I'll give it a go on a Xen box and OpenVZ box in a bit and update this thread.
Just tried again on an OpenVZ node and problems persists:
And this is what happens when I try to force install Acme::Spork
Also this is what I see when loading up WHM -> Service Configuration -> Service Manager
So no joy! Please assist CPanel!
Regards,
Suhail.
Code:
[[email protected] home]# php -v
-bash: php: command not found
[[email protected] home]# /scripts/easyapache
Can't locate Acme/Spork.pm in @INC (@INC contains: /usr/local/cpanel /var/cpanel/perl/easy /scripts /usr/local/lib/perl5/5.8.8/x86_64-linux /usr/local/lib/perl5/5.8.8 /usr/local/lib/perl5/site_perl/5.8.8/x86_64-linux /usr/local/lib/perl5/site_perl/5.8.8 /usr/local/lib/perl5/site_perl .) at /var/cpanel/perl/easy/Cpanel/Easy/Utils/BackGround.pm line 14.
BEGIN failed--compilation aborted at /var/cpanel/perl/easy/Cpanel/Easy/Utils/BackGround.pm line 14.
Compilation failed in require at (eval 17) line 3.
...propagated at /usr/local/lib/perl5/5.8.8/base.pm line 85.
at (eval 15) line 3
at /var/cpanel/perl/easy/Cpanel/Easy.pm line 15
BEGIN failed--compilation aborted at /var/cpanel/perl/easy/Cpanel/Easy.pm line 15.
Compilation failed in require at (eval 1) line 3.
...propagated at /usr/local/lib/perl5/5.8.8/base.pm line 85.
BEGIN failed--compilation aborted at /var/cpanel/perl/easy/Cpanel/Easy/Apache.pm line 8.
Compilation failed in require at /scripts/easyapache line 23.
Code:
[[email protected] home]# cat /proc/user_beancounters
Version: 2.5
uid resource held maxheld barrier limit failcnt
19689: kmemsize 6612892 11535908 2147483646 2147483646 0
lockedpages 0 8 999999 999999 0
privvmpages 35399 107639 512000 512000 0
shmpages 641 687 256000 256000 0
dummy 0 0 0 0 0
numproc 43 68 999999 999999 0
physpages 12104 78393 0 2147483647 0
vmguarpages 0 0 256000 2147483647 0
oomguarpages 12104 78393 256000 2147483647 0
numtcpsock 23 35 7999992 7999992 0
numflock 8 13 999999 999999 0
numpty 1 3 500000 500000 0
numsiginfo 0 4 999999 999999 0
tcpsndbuf 570160 775456 214748160 396774400 0
tcprcvbuf 376832 3703168 214748160 396774400 0
othersockbuf 18560 37536 214748160 396774400 0
dgramrcvbuf 0 9760 214748160 396774400 0
numothersock 21 25 7999992 7999992 0
dcachesize 453537 571851 2147483646 2147483646 0
numfile 947 1399 23999976 23999976 0
dummy 0 0 0 0 0
dummy 0 0 0 0 0
dummy 0 0 0 0 0
numiptent 22 37 999999 999999 0
[[email protected] home]#
Code:
[[email protected] home]# /scripts/perlinstaller --force Acme::Spork
Method: Perl Expect
commit: wrote '/usr/local/lib/perl5/5.8.8/CPAN/Config.pm'
CPAN: Storable loaded ok (v2.15)
Going to read /home/.cpan/Metadata
Database was generated on Mon, 01 Feb 2010 07:43:58 GMT
Running install for module 'Acme::Spork'
Running make for D/DM/DMUEY/Acme-Spork-v0.0.8.tar.gz
CPAN: Digest::SHA loaded ok (v5.48)
CPAN: Compress::Zlib loaded ok (v2.017)
Checksum for /home/.cpan/sources/authors/id/D/DM/DMUEY/Acme-Spork-v0.0.8.tar.gz ok
Acme-Spork-v0.0.8/
Acme-Spork-v0.0.8/Changes
Acme-Spork-v0.0.8/lib/
Acme-Spork-v0.0.8/lib/Acme/
Acme-Spork-v0.0.8/lib/Acme/Spork.pm
Acme-Spork-v0.0.8/Makefile.PL
Acme-Spork-v0.0.8/MANIFEST
Acme-Spork-v0.0.8/META.yml
Acme-Spork-v0.0.8/README
Acme-Spork-v0.0.8/t/
Acme-Spork-v0.0.8/t/Acme-Spork.t
CPAN: File::Temp loaded ok (v0.22)
CPAN: YAML loaded ok (v0.71)
CPAN.pm: Going to build D/DM/DMUEY/Acme-Spork-v0.0.8.tar.gz
perl-64bit-hack: enabled
Checking if your kit is complete...
Looks good
Warning: prerequisite Proc::Daemon 0 not found.
'EXTRALIBDIR' is not a known MakeMaker parameter name.
'OTHERLDFLAGS' is not a known MakeMaker parameter name.
Writing Makefile for Acme::Spork
---- Unsatisfied dependencies detected during ----
---- DMUEY/Acme-Spork-v0.0.8.tar.gz ----
Proc::Daemon [requires]
Shall I follow them and prepend them to the queue
of modules we are processing right now? [yes] y
Running make install
Delayed until after prerequisites
Running install for module 'Proc::Daemon'
Running make for E/EH/EHOOD/Proc-Daemon-0.03.tar.gz
CPAN: LWP::UserAgent loaded ok (v5.823)
CPAN: Time::HiRes loaded ok (v1.86)
Fetching with LWP:
http://mirror.uta.edu/CPAN/authors/id/E/EH/EHOOD/CHECKSUMS
Transfer truncated: only 0 out of 11452 bytes received
[[email protected] home]# /scripts/easyapache
Can't locate Acme/Spork.pm in @INC (@INC contains: /usr/local/cpanel /var/cpanel/perl/easy /scripts /usr/local/lib/perl5/5.8.8/x86_64-linux /usr/local/lib/perl5/5.8.8 /usr/local/lib/perl5/site_perl/5.8.8/x86_64-linux /usr/local/lib/perl5/site_perl/5.8.8 /usr/local/lib/perl5/site_perl .) at /var/cpanel/perl/easy/Cpanel/Easy/Utils/BackGround.pm line 14.
BEGIN failed--compilation aborted at /var/cpanel/perl/easy/Cpanel/Easy/Utils/BackGround.pm line 14.
Compilation failed in require at (eval 17) line 3.
...propagated at /usr/local/lib/perl5/5.8.8/base.pm line 85.
at (eval 15) line 3
at /var/cpanel/perl/easy/Cpanel/Easy.pm line 15
BEGIN failed--compilation aborted at /var/cpanel/perl/easy/Cpanel/Easy.pm line 15.
Compilation failed in require at (eval 1) line 3.
...propagated at /usr/local/lib/perl5/5.8.8/base.pm line 85.
BEGIN failed--compilation aborted at /var/cpanel/perl/easy/Cpanel/Easy/Apache.pm line 8.
Compilation failed in require at /scripts/easyapache line 23.
[[email protected] home]#
Code:
service_manager_title
Enabled service_manager_monitor service_manager_service_information
service_cpdavd_name
service_cpdavd_description
service_entropychat_name
service_entropychat_description
service_exim_name
service_exim_descriptionRegards,
Suhail.
Please submit a support request so that we may examine the system directly; direct access is necessary so that we may thoroughly inspect the affected server and investigate the specific circumstances involved. When available, please send me your ticket ID number (e.g., via a PM) so I may follow-up internally.
The information I have available indicates it might be an issue with a specific CPAN mirror being used when installing a Perl module.
1.) What is the output line directly above the message "Transfer truncated"? The line involved may begin with "Fetching with LWP:" followed by a CPAN mirror URL for the Perl module being requested. As seen by the CLI output provided by suhail I see the following mirror was used when experiencing the difficulty, and I am curious to know if the CPAN mirror URL is any different or if it is the same:
Code:
http://mirror.uta.edu/CPAN/
Code:
# cat /home/.cpcpan/goodurlsHi,
Yes the problem is with the specific mirror "mirror.uta.edu".
Here are the steps provided by Cpanel support to take whilst this bug is fixed:
1. Edit /home/.cpcpan/goodurls
- remove the line containing mirror.uta.edu
2. set the file immutable
chattr +i /home/.cpcpan/goodurls
3. mv /home/.cpan /home/.cpan_bak
4. /scripts/checkperlmodules --force
5. Run /scripts/easyapache
After this you should successfully see PHP and Apache running:
# php -v
# httpd -v
Regards,
Suhail.
p.s. I must say that I was very impressed with Cpanel support, especially considering it was complimentary support. Brilliant!
Yes the problem is with the specific mirror "mirror.uta.edu".
Here are the steps provided by Cpanel support to take whilst this bug is fixed:
1. Edit /home/.cpcpan/goodurls
- remove the line containing mirror.uta.edu
2. set the file immutable
chattr +i /home/.cpcpan/goodurls
3. mv /home/.cpan /home/.cpan_bak
4. /scripts/checkperlmodules --force
5. Run /scripts/easyapache
After this you should successfully see PHP and Apache running:
# php -v
# httpd -v
Regards,
Suhail.
p.s. I must say that I was very impressed with Cpanel support, especially considering it was complimentary support. Brilliant!