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Cpanel installed OK, can't browse to test domains

Discussion in 'General Discussion' started by alwaysweb, Mar 8, 2002.

  1. alwaysweb

    alwaysweb Well-Known Member

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    Hi there!

    I'm brand new to Cpanel and would appreciate any insight on this.

    Background: We've installed Cpanel for RedHat 7.1 on our server

    server3.alwayswebhosting.com (216.40.201.217)

    and got stuck because we didn't do the &buildapache& first. So, we quit out, then did the buildapache, then ran the cpanel install again. (It complained about mod_perl.so during the install, but I entered the path to it and it completed successfully. We commented out the mod_throttle.so from the httpd.conf because it complained about that too. We checked mod_throttle during the buildapache setup steps, but I guess it isn't available)

    Well, the server and cpanel seems OK now, we can get in to the WHM, and all services seem to be running fine, but we can't get a test site we created to load, and can't get http://216.40.201.217 to load at all from the web (/etc/rc.d/init.d/httpd start works fine, but lynx loading the server-status doesn't work)

    Could someone suggest some troubleshooting steps to take, or things to check, etc? Just a kick in the right direction would be plenty helpful, thanks! :D

    If the CPanel support team would be willing to look into this, we can provide root access.

    Cheers,

    Ronnie T. Moore
    ronnie@alwayswebhosting.com
    http://alwayswebhosting.com
     
  2. bdraco

    bdraco Guest

    [quote:6c0bdbeb2b][i:6c0bdbeb2b]Originally posted by alwaysweb[/i:6c0bdbeb2b]

    Hi there!

    I'm brand new to Cpanel and would appreciate any insight on this.

    Background: We've installed Cpanel for RedHat 7.1 on our server

    server3.alwayswebhosting.com (216.40.201.217)

    and got stuck because we didn't do the &buildapache& first. So, we quit out, then did the buildapache, then ran the cpanel install again. (It complained about mod_perl.so during the install, but I entered the path to it and it completed successfully. We commented out the mod_throttle.so from the httpd.conf because it complained about that too. We checked mod_throttle during the buildapache setup steps, but I guess it isn't available)

    Well, the server and cpanel seems OK now, we can get in to the WHM, and all services seem to be running fine, but we can't get a test site we created to load, and can't get http://216.40.201.217 to load at all from the web (/etc/rc.d/init.d/httpd start works fine, but lynx loading the server-status doesn't work)

    Could someone suggest some troubleshooting steps to take, or things to check, etc? Just a kick in the right direction would be plenty helpful, thanks! :D

    If the CPanel support team would be willing to look into this, we can provide root access.

    Cheers,

    Ronnie T. Moore
    ronnie@alwayswebhosting.com
    http://alwayswebhosting.com[/quote:6c0bdbeb2b]

    Email your root pass, ip and the name of your distributor to nick@cpanel.net and I'll investigate this for you.
     
  3. alwaysweb

    alwaysweb Well-Known Member

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    Thanks Nick, I have emailed you!

    Ronnie
     
  4. feanor

    feanor Well-Known Member

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    bdraco this wild child is mine.........
    If all else fails we'll summon you another time.

    have a great evening :p
     
  5. alwaysweb

    alwaysweb Well-Known Member

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    Hi Travis!

    Thanks for assisting -- Perhaps could you tell me what I should do differently next time (as I expect to roll out a server a month or so in this manner)... You just re-installed Apache fresh, right?

    Ronnie
     
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