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cPanel Intermittent network problem

Discussion in 'General Discussion' started by Adedayo, Apr 23, 2012.

  1. Adedayo

    Adedayo Registered

    Apr 23, 2012
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    Website Owner
    Hello guys,

    I work in an organization that offer web hosting services to multiple customers in my country.We currently have cPanel server running on CentOS 5.3 which has been working perfectly for close to two years now. Recently, we stated having outage issues on the cPanel server.
    Here is the nature of the problem:
    We have observed that the server normally time out anytime between 12:00am and 8:00am every day.
    We have looked into the log files but nothing seems to point to the root cause of the problem. It has gotten to the extent that customers are actually the ones that do inform us of service outage. In order to salvage this problem, what we normally do is to do a system restart which do solve the problem.
    Kindly come to my aid as I normally do restart of my server on a daily basis which is giving me a lot of concerns.

    Thanks for your professional anticipated assistance.
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Root Administrator
    Hello :)

    To clarify, are specific services failing to load properly? Or, does the entire server become inaccessible (no access to SSH, Apache, WHM)? Please include as many specific details as possible.

    Thank you.
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