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cPanel invades your privacy

Discussion in 'General Discussion' started by lori_myers, Feb 19, 2010.

  1. lori_myers

    lori_myers Registered

    Feb 19, 2010
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    Dear cPanel,

    In WHM, there exists the following option:

    "Send anonymous usage data to cPanel"

    I understand that it can be disabled. That does not quell my concerns about this invasion of my customers' privacy. Quite frankly, the documentation on your site about this feature is lacking to the point where it's counter productive to have even researched it.

    Your customers would like to know the following:

    1. What _exactly_ is the data contained in the "usage data"?
    2. Where _exactly_ is the data contained in the "usage data" obtained from?
    3. How _exactly_ is the data contained in the "usage data" transmitted from my servers? Include port number(s) and protocol(s).
    4. Where _exactly_ is this data sent to?
    5. What _exactly_ makes this data "anonymous", according to you?
    6. Why is the documentation on this subject intentionally vague?

    Thank you.
  2. cPanelNick

    cPanelNick Administrator
    Staff Member

    Mar 9, 2015
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    DataCenter Provider
    Hi Lori,

    We are simply collecting the number of clicks on each icon in cPanel in order to better allocate development time.

    We have left the source code open to the script that sends the anonymous usage data so you can verify nothing else is being sent:

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