mikitest

Registered
Jan 11, 2016
1
0
1
israel
cPanel Access Level
DataCenter Provider
so i wanted to start use centos and cpanel ,
i no have any expressions with Linux
i install the Centos 7 and install WHM&Cpanel successfully on a local VM .
i logon to the WHM make the first config
everyone happy , when i try to connect to Cpanel is give me a error invalid login ,
i add the IP to the cPHulk Brute Force Protection

still the same error i disable the cPHulk Brute Force Protection still the same error
any ideas ?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
everyone happy , when i try to connect to Cpanel is give me a error invalid login ,
Hello :)

Are you able to access the server via SSH? If so, what's output to /usr/local/cpanel/logs/login_log when the login attempt fails? Also, ensure you access port 2087 for Web Host Manager so you can create an account for cPanel (no cPanel accounts are created by default).

Thank you.
 

KufuT

Registered
Feb 22, 2016
2
0
1
Turkey
cPanel Access Level
Root Administrator
I am also experiencing this error. My IP is added to whitelist. I also removed all blocks from csf and added my ip to accept all.

I cannot connect to SSH, FTP or web panel. I didn't know my access id will be needed to create support ticket. So, i cannot create support ticket either.

Sorry for posting to multiple places but Need urgent support.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
I cannot connect to SSH, FTP or web panel. I didn't know my access id will be needed to create support ticket. So, i cannot create support ticket either.
Hello :)

What error message do you receive when attempting to connect? Are you logging in with the account username?

Thank you.
 

KufuT

Registered
Feb 22, 2016
2
0
1
Turkey
cPanel Access Level
Root Administrator
If you try to connect to WHM using 2086 port you get The login is invalid message.

If you try to connect using SSH simply your password didn't accepted. No error message at all.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463