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cPanel IOS app connection

Discussion in 'General Discussion' started by Richard Massey, Mar 2, 2017.

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  1. Richard Massey

    Richard Massey Registered

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    Hi all, I've searched and searched with no luck so have resorted to posting my first thread here. I am very sorry if it has come up somewhere...

    I have just discovered cPanels official IOS app (great news)... Downloaded and tried to setup my first account on there and I keep getting an error message simply saying "ERROR canceled".

    My details are all correct (triple checked). Is there any known issues with this app or has anyone else experienced this?

    Any help would be greatly appreciated.

    Richard.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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  3. Richard Massey

    Richard Massey Registered

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    Hi there, thanks for the reply... The one I have is marked as cPanel Productivities and the icon simply has a large cap on blue background.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    If it's not one of the two apps I linked you to, cPanel doesn't support it.
     
  5. Adamb1995

    Adamb1995 Registered

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    I wouldn't waste your time anyway @Richard Massey - All it does is load WHM in a browser inside the app.

    They spend years making an app for it do exactly what you can do in safari (on iphone) - Pointless.

    Any ideas on when a proper app is going to be made cPanel?
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    This was released last month:

    cPanel on the App Store

    Thank you.
     
  7. Adamb1995

    Adamb1995 Registered

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    I meant an app that actually lets you do thngs in the app rather than lazily loading up a browser with the exact same view you can see on iPhone safari?
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    I encourage you to open a new feature request with the specific improvements you'd like to see in the cPanel iOS application:

    Submit A Feature Request

    Thank you.
     
  9. William C

    William C Registered

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    Yes - am having this error with cPanel Inc App from the Apple App Store - one of your supported apps. Just as previous poster, I get "Error Cancelled"
     
  10. Infopro

    Infopro cPanel Sr. Product Evangelist
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    The OP was about some other app. Which app at that iTunes link are you having an issue with, exactly?
     
  11. roquebrune

    roquebrune Registered

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    same here !
    I am using your app cPanel on the App Store
    I am root admin on my VPS , I cannot connect to the WHM or any Cpanel on
    Code:
    https://vpsnum.xx.ns.example.net:2083
    or WHM :2087
    message = Error cancelled

    Just that it works would be fine
     
    #11 roquebrune, Jun 4, 2017
    Last edited by a moderator: Jun 4, 2017
  12. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    This message suggests a signed SSL certificate is not installed on the host you are entering for the connection. Are you connecting using a domain name or hostname without a signed SSL certificate?

    Thank you.
     
  13. roquebrune

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    A SSL certificate is installed for all websites on the vps ,all domains are working with https
    - Removed -
     
    #13 roquebrune, Jul 10, 2017
    Last edited by a moderator: Jul 11, 2017
  14. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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