Dear friends
Recently we have assigned a dedicated IP to one of our customers and after that our WHM is trying to validate the license using the customer's dedicated IP address and not the main IP address of the server
We have checked all of the following paths:
/var/cpanel/mainip ( main IP of the server is written here)
/etc/ips (main IP address of server is not listed here)
/etc/hosts (server hostname and relevant IP address which is the main IP address of server is listed there)
/etc/sysconfig/network (server hostname is listed here)
On this path:
server configuration > Basic Cpanel & WHM setup > Basic Config
We have properly configured the right network interface and also the main shared IP address of the server
The network interface is correctly configured and shows the main IP address of the server
But when we issue this command on the SSH we see that the license is being validated using one of our customer's dedicated IP address instead of the main IP address of the server
lynx -dump http://www.cpanel.net/showip.cgi
What is your suggestion on our case?
Best Regards
Recently we have assigned a dedicated IP to one of our customers and after that our WHM is trying to validate the license using the customer's dedicated IP address and not the main IP address of the server
We have checked all of the following paths:
/var/cpanel/mainip ( main IP of the server is written here)
/etc/ips (main IP address of server is not listed here)
/etc/hosts (server hostname and relevant IP address which is the main IP address of server is listed there)
/etc/sysconfig/network (server hostname is listed here)
On this path:
server configuration > Basic Cpanel & WHM setup > Basic Config
We have properly configured the right network interface and also the main shared IP address of the server
The network interface is correctly configured and shows the main IP address of the server
But when we issue this command on the SSH we see that the license is being validated using one of our customer's dedicated IP address instead of the main IP address of the server
lynx -dump http://www.cpanel.net/showip.cgi
What is your suggestion on our case?
Best Regards