Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

cPanel is unable to verify that this server is an authoritative nameserver for

Discussion in 'E-mail Discussion' started by brownsmart, Jul 13, 2015.

  1. brownsmart

    brownsmart Member

    Joined:
    Jan 9, 2013
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hi,

    I am currently pointing subdomain.domain.com with a A record from one cPanel server to another cPanel server, but I need to send emails properly from subdomain.domain.com, using Mandrill.

    I need to setup DKIM and SPF, but I get this error in my cPanel for the subdomain.domain.com

    "In order to ensure that SPF or DKIM takes effect, you must confirm that this server is an authoritative nameserver for subdomain.domain.com"

    Is there a method to complete this using a subdomain.domain.com instead of a domain.com?

    Thanks.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,711
    Likes Received:
    1,794
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    The issue is that the proper DNS records won't get configured by enabling that option in cPanel because the DNS for the subdomain is handled on the source server. Instead, you should add the SPF/DKIM records on the cPanel server where the DNS for the associated domain name is handled.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice