CPanel isn't outputting anything

[Snor]

There were some recent problems with a HD on a server which have been resolved now, however some files seem to have disappeared/been corrupted.

Now when any user logs into CPanel they are confronted with nothing - just a blank screen, there's no output from the server at all.

It's the same for all skins and I've tried installing new ones and even upgrading CPanel/WHM even though there was no newer version (I thought this would replace any damaged/missing files - Am I wrong in thinking this?)

The actual files that the URL is pointing to (eg. "/frontend/x/index.html") are all there, so it would seem to me that whatever is serving these files isn't running properly or at all - could anyone tell me what is supposed to be doing this job?

Any insight would be greatly appreciated.

 

[xerophyte]

on the whm upgrade configuration change to release and try to do

/scripts/cpup --force

and see if that works, the above should repalce the missing files and upgrade the cpanel to release

regards

 

[Snor]

on the whm upgrade configuration change to release and try to do

/scripts/cpup --force

and see if that works, the above should repalce the missing files and upgrade the cpanel to release

regards

I change my settings to release and ran upcp (I assume you meant) with --force and it seems to have done everything as it should, however the problem still remains.

My version is still reading "10.8.1-C3" though - is this incorrect? Maybe it's not updating properly at all?

Thanks for the help.

 

[chirpy]

If it's still readin that version after refreshing your browser then it didn't work. Try running:

/scripts/upcp --force

again, but pay very close attention to the output and look for errors.