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cPanel Issues for Clients

Discussion in 'General Discussion' started by Liam W, Nov 11, 2012.

  1. Liam W

    Liam W Active Member

    Joined:
    Jul 8, 2012
    Messages:
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    Trophy Points:
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    Location:
    Barrow-in-Furness, Cumbria, United Kingdom
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hi there,

    We are using cPanel at our hosting company, and some clients have been reporting errors with their cPanel.

    The main error is the one detailed in the picture below:

    xIiA3.png

    When I click that, I get the following error text:

    Code:
    can't create /home/idhostza/.cpanel/datastore/all_iplist.db: Disk quota exceeded at /usr/local/cpanel/Cpanel/DIp/MainIP.pm line 251
    	Carp::croak('can\'t create /home/idhostza/.cpanel/datastore/all_iplist.db: Di...') called at /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 76
    	Storable::logcroak('can\'t create /home/idhostza/.cpanel/datastore/all_iplist.db: Di...') called at /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 257
    	Storable::_store('CODE(0xaada344)', 'ARRAY(0xbab4bb0)', '/home/idhostza/.cpanel/datastore/all_iplist.db', 0) called at /usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 217
    	Storable::nstore('ARRAY(0xbab4bb0)', '/home/idhostza/.cpanel/datastore/all_iplist.db') called at /usr/local/cpanel/Cpanel/DIp/MainIP.pm line 251
    	Cpanel::DIp::MainIP::getconfiguredips() called at /usr/local/cpanel/Cpanel/DIp/MainIP.pm line 62
    	Cpanel::DIp::MainIP::getmainip() called at /usr/local/cpanel/Cpanel/DIp.pm line 40
    	Cpanel::DIp::isdedicatedip(199.229.250.221) called at /usr/local/cpanel/Cpanel/ExpVar.pm line 541
    	Cpanel::ExpVar::hasdedicatedip() called at /usr/local/cpanel/Cpanel/API/StatsBar.pm line 51
    	Cpanel::API::StatsBar::get_stats('Cpanel::Args=HASH(0xbab994c)', 'Cpanel::Result=HASH(0xadfe188)') called at /usr/local/cpanel/Cpanel/API.pm line 58
    	Cpanel::API::_execute('StatsBar', 'get_stats', 'HASH(0xbaa53bc)') called at /usr/local/cpanel/Cpanel/StatsBar.pm line 55
    	Cpanel::StatsBar::api2_stat('rowcounter', 'mainstats', 'display', 'hostingpackage|shorthostname|cpanelversion|theme|apacheversion|p...') called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 110
    	eval {...} called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 110
    	Cpanel::Api2::Exec::api2_exec('StatsBar', 'stat', 'HASH(0xbab0c88)', 'HASH(0x9005500)') called at cpanel line 673
    	main::real_cpexectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...') called at cpanel line 4023
    	main::dotag_finished_headers(0) called at cpanel line 3807
    	main::cpanel_parseblock('<table width="100%" id="stats_extended" class="truncate-table" c...') called at cpanel line 3758
    	main::cpanel_parse('GLOB(0xbab8e74)') called at cpanel line 2593
    	main::doinclude('/usr/local/cpanel/base/frontend/x3/branding/extended_statsbar.ht...', 0, 1) called at /usr/local/cpanel/Cpanel/cpanel.pm line 186
    	Cpanel::cpanel::__ANON__() called at /usr/local/cpanel/Cpanel/cpanel.pm line 169
    	Cpanel::cpanel::_trap_defaultfh('CODE(0xbab8d30)') called at /usr/local/cpanel/Cpanel/cpanel.pm line 189
    	Cpanel::cpanel::_wrap_include('/usr/local/cpanel/base/frontend/x3/branding/extended_statsbar.ht...', 0, 1) called at /usr/local/cpanel/Cpanel/API/Branding.pm line 48
    	Cpanel::API::Branding::include('Cpanel::Args=HASH(0xbab8ca0)', 'Cpanel::Result=HASH(0xbab8c4c)') called at /usr/local/cpanel/Cpanel/API.pm line 58
    	Cpanel::API::_execute('Branding', 'include', 'HASH(0xbab877c)') called at /usr/local/cpanel/Cpanel/Branding.pm line 57
    	Cpanel::Branding::Branding_include('extended_statsbar.html') called at (eval 49) line 1
    	eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1260
    	main::real_exectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...') called at cpanel line 4020
    	main::dotag_finished_headers(0) called at cpanel line 3807
    	main::cpanel_parseblock('<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "...') called at cpanel line 3758
    	main::cpanel_parse('GLOB(0xadf1a90)') called at cpanel line 2593
    	main::doinclude('/usr/local/cpanel/base/frontend/x3/branding/index.html', 0, 1) called at /usr/local/cpanel/Cpanel/cpanel.pm line 186
    	Cpanel::cpanel::__ANON__() called at /usr/local/cpanel/Cpanel/cpanel.pm line 169
    	Cpanel::cpanel::_trap_defaultfh('CODE(0xadf92fc)') called at /usr/local/cpanel/Cpanel/cpanel.pm line 189
    	Cpanel::cpanel::_wrap_include('/usr/local/cpanel/base/frontend/x3/branding/index.html', 0, 1) called at /usr/local/cpanel/Cpanel/API/Branding.pm line 48
    	Cpanel::API::Branding::include('Cpanel::Args=HASH(0xadf6db4)', 'Cpanel::Result=HASH(0xadf6d30)') called at /usr/local/cpanel/Cpanel/API.pm line 58
    	Cpanel::API::_execute('Branding', 'include', 'HASH(0xadf6770)') called at /usr/local/cpanel/Cpanel/Branding.pm line 57
    	Cpanel::Branding::Branding_include('index.html') called at (eval 8) line 1
    	eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1260
    	main::real_exectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...') called at cpanel line 4020
    	main::dotag_finished_headers(0) called at cpanel line 3844
    	main::cpanel_parseblock('<cpanel Branding="include(index.html)">^J') called at cpanel line 3758
    	main::cpanel_parse('GLOB(0xaaee9dc)') called at cpanel line 5062
    	main::run_standard_mode() called at cpanel line 469
    
    please could someone assist?

    Also, I attempted to restart the cPanel services, and when it came to start the mailman service, an error occured.

    This is the error callbacks:

    Code:
    Starting mailman services:  Traceback (most recent call last):
      File "/usr/local/cpanel/3rdparty/mailman/bin/mailmanctl", line 555, in ?
        main()
      File "/usr/local/cpanel/3rdparty/mailman/bin/mailmanctl", line 390, in main
        lock = acquire_lock(force)
      File "/usr/local/cpanel/3rdparty/mailman/bin/mailmanctl", line 214, in acquire_lock
    Logging error: <StampedLogger to '/usr/local/cpanel/3rdparty/mailman/logs/error'>
    Traceback (most recent call last):
      File "/usr/local/cpanel/3rdparty/mailman/Mailman/Logging/Logger.py", line 92, in write
        f.write(msg)
      File "/usr/lib/python2.4/codecs.py", line 501, in write
        return self.writer.write(data)
      File "/usr/lib/python2.4/codecs.py", line 179, in write
        self.stream.write(data)
    IOError: [Errno 122] Disk quota exceeded
    Original log message:
    [Errno 122] Disk quota exceeded
        lock = acquire_lock_1(force)
    Logging error: <StampedLogger to '/usr/local/cpanel/3rdparty/mailman/logs/error'>
    Traceback (most recent call last):
      File "/usr/local/cpanel/3rdparty/mailman/Mailman/Logging/Logger.py", line 92, in write
        f.write(msg)
      File "/usr/lib/python2.4/codecs.py", line 501, in write
        return self.writer.write(data)
      File "/usr/lib/python2.4/codecs.py", line 179, in write
        self.stream.write(data)
    IOError: [Errno 122] Disk quota exceeded
    Original log message:
    [Errno 122] Disk quota exceeded
      File "/usr/local/cpanel/3rdparty/mailman/bin/mailmanctl", line 199, in acquire_lock_1
    Logging error: <StampedLogger to '/usr/local/cpanel/3rdparty/mailman/logs/error'>
    Traceback (most recent call last):
      File "/usr/local/cpanel/3rdparty/mailman/Mailman/Logging/Logger.py", line 92, in write
        f.write(msg)
      File "/usr/lib/python2.4/codecs.py", line 501, in write
        return self.writer.write(data)
      File "/usr/lib/python2.4/codecs.py", line 179, in write
        self.stream.write(data)
    IOError: [Errno 122] Disk quota exceeded
    Original log message:
    [Errno 122] Disk quota exceeded
        lock.lock(0.1)
    Logging error: <StampedLogger to '/usr/local/cpanel/3rdparty/mailman/logs/error'>
    Traceback (most recent call last):
      File "/usr/local/cpanel/3rdparty/mailman/Mailman/Logging/Logger.py", line 92, in write
        f.write(msg)
      File "/usr/lib/python2.4/codecs.py", line 501, in write
        return self.writer.write(data)
      File "/usr/lib/python2.4/codecs.py", line 179, in write
        self.stream.write(data)
    IOError: [Errno 122] Disk quota exceeded
    Original log message:
    [Errno 122] Disk quota exceeded
      File "/usr/local/cpanel/3rdparty/mailman/Mailman/LockFile.py", line 243, in lock
    Logging error: <StampedLogger to '/usr/local/cpanel/3rdparty/mailman/logs/error'>
    Traceback (most recent call last):
      File "/usr/local/cpanel/3rdparty/mailman/Mailman/Logging/Logger.py", line 92, in write
        f.write(msg)
      File "/usr/lib/python2.4/codecs.py", line 501, in write
        return self.writer.write(data)
      File "/usr/lib/python2.4/codecs.py", line 179, in write
        self.stream.write(data)
    IOError: [Errno 122] Disk quota exceeded
    Original log message:
    [Errno 122] Disk quota exceeded
        self.__write()
    Logging error: <StampedLogger to '/usr/local/cpanel/3rdparty/mailman/logs/error'>
    Traceback (most recent call last):
      File "/usr/local/cpanel/3rdparty/mailman/Mailman/Logging/Logger.py", line 92, in write
        f.write(msg)
      File "/usr/lib/python2.4/codecs.py", line 501, in write
        return self.writer.write(data)
      File "/usr/lib/python2.4/codecs.py", line 179, in write
        self.stream.write(data)
    IOError: [Errno 122] Disk quota exceeded
    Original log message:
    [Errno 122] Disk quota exceeded
      File "/usr/local/cpanel/3rdparty/mailman/Mailman/LockFile.py", line 422, in __write
    Logging error: <StampedLogger to '/usr/local/cpanel/3rdparty/mailman/logs/error'>
    Traceback (most recent call last):
      File "/usr/local/cpanel/3rdparty/mailman/Mailman/Logging/Logger.py", line 92, in write
        f.write(msg)
      File "/usr/lib/python2.4/codecs.py", line 501, in write
        return self.writer.write(data)
      File "/usr/lib/python2.4/codecs.py", line 179, in write
        self.stream.write(data)
    IOError: [Errno 122] Disk quota exceeded
    Original log message:
    [Errno 122] Disk quota exceeded
        fp = open(self.__tmpfname, 'w')
    Logging error: <StampedLogger to '/usr/local/cpanel/3rdparty/mailman/logs/error'>
    Traceback (most recent call last):
      File "/usr/local/cpanel/3rdparty/mailman/Mailman/Logging/Logger.py", line 92, in write
        f.write(msg)
      File "/usr/lib/python2.4/codecs.py", line 501, in write
        return self.writer.write(data)
      File "/usr/lib/python2.4/codecs.py", line 179, in write
        self.stream.write(data)
    IOError: [Errno 122] Disk quota exceeded
    Original log message:
    [Errno 122] Disk quota exceeded
    IOError: [Errno 122] Disk quota exceeded: '/usr/local/cpanel/3rdparty/mailman/locks/master-qrunner.zeus.hostus.us.29785.1'
    Logging error: <StampedLogger to '/usr/local/cpanel/3rdparty/mailman/logs/error'>
    Traceback (most recent call last):
      File "/usr/local/cpanel/3rdparty/mailman/Mailman/Logging/Logger.py", line 92, in write
        f.write(msg)
      File "/usr/lib/python2.4/codecs.py", line 501, in write
        return self.writer.write(data)
      File "/usr/lib/python2.4/codecs.py", line 179, in write
        self.stream.write(data)
    IOError: [Errno 122] Disk quota exceeded
    Original log message:
    [Errno 122] Disk quota exceeded
                                                               [FAILED]
    
    please could someone assist for all errors??
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,460
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    This appears to me to be something custom added to that theme if I was to guess. Between Bandwidth and Email there is nothing else on the default theme. That account is also showing Unlimited everything. In both errors there's mention of being out of space.
     
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