The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

cPanel Level (Customer) Error Log not showing errors

Discussion in 'General Discussion' started by Peoplespaces, Mar 21, 2014.

  1. Peoplespaces

    Peoplespaces Well-Known Member

    Joined:
    Oct 1, 2001
    Messages:
    222
    Likes Received:
    3
    Trophy Points:
    318
    cPanel Access Level:
    Root Administrator
    The errors do show at the WHM level when looking at the apache error log but at the accounts cPanel log, it is empty.
    Any thoughts?
     
    #1 Peoplespaces, Mar 21, 2014
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,064
    Likes Received:
    1,287
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Could you specify which log file is empty? Is it a specific log file within the account, or are you referring to the error log option within cPanel?

    Thank you.
     
    #2 cPanelMichael, Mar 21, 2014
  3. Peoplespaces

    Peoplespaces Well-Known Member

    Joined:
    Oct 1, 2001
    Messages:
    222
    Likes Received:
    3
    Trophy Points:
    318
    cPanel Access Level:
    Root Administrator
    It is the error log option within cPanel.
     
    #3 Peoplespaces, Mar 21, 2014
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,064
    Likes Received:
    1,287
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Are you sure there are recent errors associated with the account since the last statistics processing? If so, feel free to open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
    #4 cPanelMichael, Mar 21, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - cPanel Level (Customer)
  1. Motamedi

    The permission level for cPanel server?

    Motamedi, Mar 13, 2017, in forum: Security
    Replies:
    1
    Views:
    259
    cPanelMichael
    Mar 13, 2017
  2. Mike9876

    Change runlevel 5 to 3 for cPanel Installation

    Mike9876, Aug 30, 2016, in forum: General Discussion
    Replies:
    6
    Views:
    735
    cPanelMichael
    Sep 6, 2016
  3. RootJohn

    How do you maintain your cPanel host at Root Level?

    RootJohn, May 16, 2016, in forum: General Discussion
    Replies:
    2
    Views:
    519
    cPanelMichael
    May 31, 2016
  4. RafaelEbarola

    Cpanel User level access

    RafaelEbarola, Nov 23, 2015, in forum: General Discussion
    Replies:
    1
    Views:
    640
    cPanelMichael
    Nov 23, 2015
  5. nitaish

    Cpanel Account Level filters

    nitaish, Sep 12, 2015, in forum: E-mail Discussions
    Replies:
    1
    Views:
    675
    cPanelMichael
    Sep 14, 2015

Share This Page