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cPanel Level (Customer) Error Log not showing errors

Discussion in 'General Discussion' started by Peoplespaces, Mar 21, 2014.

  1. Peoplespaces

    Peoplespaces Well-Known Member

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    The errors do show at the WHM level when looking at the apache error log but at the accounts cPanel log, it is empty.
    Any thoughts?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you specify which log file is empty? Is it a specific log file within the account, or are you referring to the error log option within cPanel?

    Thank you.
     
  3. Peoplespaces

    Peoplespaces Well-Known Member

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    It is the error log option within cPanel.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Are you sure there are recent errors associated with the account since the last statistics processing? If so, feel free to open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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