The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

SOLVED cPanel Licence Questions

Discussion in 'General Discussion' started by MARTINjulin, Feb 10, 2017.

Tags:
  1. MARTINjulin

    MARTINjulin Member

    Joined:
    Feb 10, 2017
    Messages:
    8
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    FRANCE
    cPanel Access Level:
    Reseller Owner
    Bonjour,
    je veut acheter une licence pour mon VPS, j'ai aussi 3 autres serveurs que je doit les connectés au premier , esque il me faut une seule licence ou il faut acheter 4 licence pour chaque VPS?
    Merci
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,628
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Please feel free to contact cPanel Sales Team directly with questions related to licensing. You can do that here:
    About Us | cPanel, Inc.
     
  3. MARTINjulin

    MARTINjulin Member

    Joined:
    Feb 10, 2017
    Messages:
    8
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    FRANCE
    cPanel Access Level:
    Reseller Owner
    merci pour votre réponse, j'ai fait cela et ils m'en envoyer ce lien mais j'ai pas des identifiants pour me connecter ?
    8223169

    merci
     
    #3 MARTINjulin, Feb 10, 2017
    Last edited by a moderator: Feb 10, 2017
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,628
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    You'll need to register an account there in that case.
     
  5. MARTINjulin

    MARTINjulin Member

    Joined:
    Feb 10, 2017
    Messages:
    8
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    FRANCE
    cPanel Access Level:
    Reseller Owner
    j'a essayé plusieurs fois je peut pas me connecter, avez vous un numéro de service en France ?
    merci
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,628
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Customer Service phone numbers are listed on that page I've linked you to.

    Are you getting some sort of error attempting to register in the ticket system? You might try using another browser to rule out a browser issue of some sort.
     
  7. MARTINjulin

    MARTINjulin Member

    Joined:
    Feb 10, 2017
    Messages:
    8
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    FRANCE
    cPanel Access Level:
    Reseller Owner
    j'ai que ce numéro sur la page Tel: +1.713.529.0800 , puis-je avoir une personne qui parle Français ?
    oui j'ai changé de navigateur mais toujours pareil, " mot de passe erroné"
     
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,628
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
  9. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,628
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    I suppose I should have just answered your original question, my apologies.

    Yes, each VPS will require it's own license.
     
  10. MARTINjulin

    MARTINjulin Member

    Joined:
    Feb 10, 2017
    Messages:
    8
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    FRANCE
    cPanel Access Level:
    Reseller Owner
    je viens de commander une licence 1 year for VPS mais j'obtiens un message d'erreur :
    The system encountered an error when it generated your license order.
    Error: “API failure: (XID rwqzx5) 149.202.117.185 has an existing license.”
    Redirecting to the WHM interface …
     
  11. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,628
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Were you able to get into the ticket system properly?

    You might try this to update the license on the server:
    /usr/local/cpanel/cpkeyclt
     
  12. MARTINjulin

    MARTINjulin Member

    Joined:
    Feb 10, 2017
    Messages:
    8
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    FRANCE
    cPanel Access Level:
    Reseller Owner
    Merci ca fonctionne maintenant ;)
     
    Infopro likes this.
  13. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    15,628
    Likes Received:
    296
    Trophy Points:
    433
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Excellent, heureux d'aider. :)
     
Loading...

Share This Page