Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

cpanel license activation?

Discussion in 'General Discussion' started by silverbirch, Dec 1, 2010.

  1. silverbirch

    silverbirch Member

    Joined:
    Nov 30, 2010
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    I went to update my website today using cpanel and it says server not licensed. Can anyone help with this please?
     
    #1 silverbirch, Dec 1, 2010
  2. javiercampos

    javiercampos Well-Known Member PartnerNOC

    Joined:
    Jan 12, 2010
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    56
    Location:
    /tmp
    cPanel Access Level:
    Root Administrator
    Could you indicate the exact error or attach a picture?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 javiercampos, Dec 1, 2010
  3. silverbirch

    silverbirch Member

    Joined:
    Nov 30, 2010
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    Thank You for installing cPanel / WHM.


    This server is currently not licensed. Please contact the server administrator. Other services available on this server such as web services are likely functioning normally. (Cannot read license file)


    Once the license on this server is active, you will no longer see this message. If you have installed a license since loading this page, click here to reload.


    That's the message - I took a snapshot but can't work out how to insert it unfortunately.

    Thanks
     
    #3 silverbirch, Dec 1, 2010
  4. javiercampos

    javiercampos Well-Known Member PartnerNOC

    Joined:
    Jan 12, 2010
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    56
    Location:
    /tmp
    cPanel Access Level:
    Root Administrator
    That will appear in the file:

    /usr/local/cpanel/logs/license_log

    Like I would recommend applying the following command and enter the result

    /usr/local/cpanel/cpkeyclt
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 javiercampos, Dec 1, 2010
  5. silverbirch

    silverbirch Member

    Joined:
    Nov 30, 2010
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    Sorry - how do I do that? Where do I go when cpanel doesn't open?

    Thanks
     
    #5 silverbirch, Dec 1, 2010
  6. javiercampos

    javiercampos Well-Known Member PartnerNOC

    Joined:
    Jan 12, 2010
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    56
    Location:
    /tmp
    cPanel Access Level:
    Root Administrator
    The commands you must enter them through SSH as root.
    If you do not have root access you must tell your provider the problem.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 javiercampos, Dec 1, 2010
  7. silverbirch

    silverbirch Member

    Joined:
    Nov 30, 2010
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    Righto - I don't have access as root, or SSH. I have emailed the webhosting company. I assume that's the people to contact?

    Thanks for your responses.
     
    #7 silverbirch, Dec 1, 2010
  8. javiercampos

    javiercampos Well-Known Member PartnerNOC

    Joined:
    Jan 12, 2010
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    56
    Location:
    /tmp
    cPanel Access Level:
    Root Administrator
    Yes, you should contact your hosting provider company.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #8 javiercampos, Dec 1, 2010
(You must log in or sign up to post here.)
Loading...
Similar Threads - cpanel license activation
  1. chengkinhung

    IMAP/POP3 stop when cPanel license expired

    chengkinhung, May 14, 2019, in forum: E-mail Discussion
    Replies:
    5
    Views:
    348
    albatroz
    May 16, 2019
  2. Machi Ma

    Choosing a cPanel License Question

    Machi Ma, Apr 12, 2019, in forum: General Discussion
    Replies:
    1
    Views:
    267
    Infopro
    Apr 13, 2019
  3. Esau Tolosa

    AWS y cPanel license

    Esau Tolosa, Feb 25, 2019, in forum: Discusión en Español
    Replies:
    4
    Views:
    308
    cPanelMichael
    Feb 26, 2019
  4. cg4host

    Using cPanel & WHM for email after license expires

    cg4host, Feb 24, 2019, in forum: E-mail Discussion
    Replies:
    7
    Views:
    328
    cPanelMichael
    Feb 28, 2019
  5. smartdog

    cPanel license and VMs / dedicated servers

    smartdog, Jan 30, 2019, in forum: General Discussion
    Replies:
    2
    Views:
    398
    cPanelMichael
    Jan 31, 2019

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice