Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

cpanel license activation?

Discussion in 'General Discussion' started by silverbirch, Dec 1, 2010.

  1. silverbirch

    silverbirch Member

    Joined:
    Nov 30, 2010
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    I went to update my website today using cpanel and it says server not licensed. Can anyone help with this please?
     
    #1 silverbirch, Dec 1, 2010
  2. javiercampos

    javiercampos Well-Known Member
    PartnerNOC

    Joined:
    Jan 12, 2010
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    56
    Location:
    /tmp
    cPanel Access Level:
    Root Administrator
    Could you indicate the exact error or attach a picture?
     
    #2 javiercampos, Dec 1, 2010
  3. silverbirch

    silverbirch Member

    Joined:
    Nov 30, 2010
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    Thank You for installing cPanel / WHM.


    This server is currently not licensed. Please contact the server administrator. Other services available on this server such as web services are likely functioning normally. (Cannot read license file)


    Once the license on this server is active, you will no longer see this message. If you have installed a license since loading this page, click here to reload.


    That's the message - I took a snapshot but can't work out how to insert it unfortunately.

    Thanks
     
    #3 silverbirch, Dec 1, 2010
  4. javiercampos

    javiercampos Well-Known Member
    PartnerNOC

    Joined:
    Jan 12, 2010
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    56
    Location:
    /tmp
    cPanel Access Level:
    Root Administrator
    That will appear in the file:

    /usr/local/cpanel/logs/license_log

    Like I would recommend applying the following command and enter the result

    /usr/local/cpanel/cpkeyclt
     
    #4 javiercampos, Dec 1, 2010
  5. silverbirch

    silverbirch Member

    Joined:
    Nov 30, 2010
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    Sorry - how do I do that? Where do I go when cpanel doesn't open?

    Thanks
     
    #5 silverbirch, Dec 1, 2010
  6. javiercampos

    javiercampos Well-Known Member
    PartnerNOC

    Joined:
    Jan 12, 2010
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    56
    Location:
    /tmp
    cPanel Access Level:
    Root Administrator
    The commands you must enter them through SSH as root.
    If you do not have root access you must tell your provider the problem.
     
    #6 javiercampos, Dec 1, 2010
  7. silverbirch

    silverbirch Member

    Joined:
    Nov 30, 2010
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    51
    Righto - I don't have access as root, or SSH. I have emailed the webhosting company. I assume that's the people to contact?

    Thanks for your responses.
     
    #7 silverbirch, Dec 1, 2010
  8. javiercampos

    javiercampos Well-Known Member
    PartnerNOC

    Joined:
    Jan 12, 2010
    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    56
    Location:
    /tmp
    cPanel Access Level:
    Root Administrator
    Yes, you should contact your hosting provider company.
     
    #8 javiercampos, Dec 1, 2010
(You must log in or sign up to post here.)
Loading...
Similar Threads - cpanel license activation
  1. JesWhite

    Reactivate automatic backups to ftp without cPanel license?

    JesWhite, Apr 13, 2018, in forum: Data Protection
    Replies:
    1
    Views:
    61
    cPanelMichael
    Apr 13, 2018
  2. ericleonardo

    AutoSSL doesn't renew certificate if cPanel license is expired

    ericleonardo, Mar 27, 2018, in forum: Security
    Replies:
    5
    Views:
    263
    ericleonardo
    Mar 28, 2018
  3. itmonitor

    cPanel AWS License Question

    itmonitor, Mar 7, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    155
    itmonitor
    Mar 20, 2018
  4. oah

    cPanel License on AWS EC2 instance with EFS

    oah, Jan 23, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    269
    cPanelMichael
    Jan 23, 2018
  5. Oualid

    What happens when the cPanel license expires?

    Oualid, Nov 30, 2017, in forum: General Discussion
    Replies:
    2
    Views:
    399
    cPanelMichael
    Dec 4, 2017

Share This Page