cPanel license active yet trial version being used

[nightaddix]

Hi,

We just did a baremetal restore on a server and it's saying that a trial version is being ran. The IP has an active license, it can communicate with the server and for some reason /var/cpanel/trial keeps getting created. Removing it and running /usr/local/cpanel/cpkeyclt has no effect. Tried running upcp --force but it didn't help. Port 80 is opened and the server can communicate w/ the licensing server :

root@xxx [/usr/local/cpanel/logs]# tail -f license_log
Fri Mar 7 10:09:20 2014: License Update Request
Fri Mar 7 10:09:20 2014: Using full manual DNS resolution
Fri Mar 7 10:09:20 2014: Trying server 208.74.121.85
Fri Mar 7 10:09:20 2014: Server 208.74.121.85 on port 2089 returned:
cPanel License Service Version 29.9 on 'auth2' [AV+,ENCF]
Key Accepted
Key Follows
Fri Mar 7 10:09:21 2014: Obtained lock license file
Fri Mar 7 10:09:21 2014: Accepted license from server 208.74.121.85 on port 2089
Fri Mar 7 10:09:21 2014: License update succeeded after trying 1 server

Any ideas what's going on? Thanks. Mugurel.

 

[cPanelMichael]

Please check to make sure the server is making outgoing connections from the licensed IP address:

lynx -dump http://www.cpanel.net/showip.cgi

Thank you.

 

[nightaddix]

That was it ! Thanks.

 

[cPanelMichael]

You're welcome. I am happy to see the issue has been resolved.