cPanel license from third party question

WorkinOnIt

Well-Known Member
Aug 3, 2016
302
53
78
UK
cPanel Access Level
Root Administrator
If I buy a cpanel license from e.g. "buycpanel", does that mean they provide the support, or can I still get support through cpanel support ticket etc?
 

dalem

Well-Known Member
PartnerNOC
Oct 24, 2003
2,983
159
368
SLC
cPanel Access Level
DataCenter Provider
you can get complementary support from cpanel but you are a little down in the food chain when it comes to priority
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,260
463
Hello,

Please ensure you direct all license questions to our Customer Service department by opening a support ticket or by directly emailing cs[@]cpanel.net.

Thank you.