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cPanel license from third party question

Discussion in 'General Discussion' started by WorkinOnIt, Aug 27, 2016.

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  1. WorkinOnIt

    WorkinOnIt Well-Known Member

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    If I buy a cpanel license from e.g. "buycpanel", does that mean they provide the support, or can I still get support through cpanel support ticket etc?
     
  2. dalem

    dalem Well-Known Member
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    you can get complementary support from cpanel but you are a little down in the food chain when it comes to priority
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Please ensure you direct all license questions to our Customer Service department by opening a support ticket or by directly emailing cs[@]cpanel.net.

    Thank you.
     
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